how to put the cartridges in the printer

[Screamer0]

Hi, I have problems with putting the cartridges in my printer HPOffice Jet 2620 though they should get in, and though they haven't expired, could I be sent a video or something like that? I am desperate, regards.

[Steven Schweda]

> [...] I am desperate, [...]

   Desperate enough to visit the web site of the right company?
Printers are at "hp.com", not "hpe.com".

[Warren_Admin]

HP Printers are products of Hewlett-Packard Inc. (HPI), which is a separate company. To find support and information on HPI and HPI products, please see www.hp.com or the HP Support Forums.