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HPE8627 stuck on "Verfying"

 
Davidtaichi
Occasional Visitor

a week ago

a week ago

HPE8627 stuck on "Verfying"

After unsralling Wundows 11 printer showed Offline. In response to a message I entered the Pin# from the pinter. The word Verifying came up on the screen and has remained for three days. AND now the printer is not showing as installed. How do I clear the printer so I can reistall?

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Sunitha_Mod
Moderator

a week ago

a week ago

Re: HPE8627 stuck on "Verfying"

Hello @Davidtaichi,

Thank you for posting! You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/



Thanks,
Sunitha G
I'm an HPE employee.
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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