Self Ship

[Malcolm_Bisset]

I'm sure I've missed something obvious somewhere.  We have leased hardware from HP, and now need to return it.  I've selected "Self Ship" as we are short of time.  HPE do not seem to tell me what locatoin I need to send it to.  There's no detail.  Maybe they send me the labels with the address on but I cant find that information.  Can anyone advise.  I'm expecting a location in the UK.

[Thaufique_Mod]

Hello @Malcolm_Bisset,

Thank you for posting in the HPE community.

Could you please help us with the name of the product or the hardware you are referring to.

[Malcolm_Bisset]

I am trying to return 6 Dynabook PORTEGE X40-J Laptops that we have under a lease agreement from HP FS.  My question is simply about the location that we are expected to return the laptops to, which is not made clear in the HPE portal even though I have raised the Collection Request.

[Thaufique_Mod · Accepted solution]

You have reached the wrong company for HP products (Laptops, Desktops, Printers) 

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/