SSL/TSL HP 5406 Wi-Fi controller

[Yelyzaveta]

Hello!

I have problem with access to Wi-Fi controller on switch HP5406 (Wireless Edge Service J9051A). In logs I see this errors: 

Jul 12 15:46:25 2024: %CC-6-LICENSECOUNT: Current Available License Count is:51
Jul 12 15:46:25 2024: %DAEMON-5-NOTICE: stunnel: LOG5[25801:0]: Connection reset: 0 bytes sent to SSL, 0 bytes sent to socket
Jul 12 15:46:25 2024: %DAEMON-3-ERR: stunnel: LOG3[25801:0]: SSL_accept: Peer suddenly disconnected
Jul 12 15:46:24 2024: %DAEMON-5-NOTICE: stunnel: LOG5[25801:0]: https accepted connection from x.x.x.x:50315

I can't connect to Wi-Fi controller through Web-browser because I see this errors:

Can’t connect securely to this page

This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

Your TLS security settings aren’t set to the defaults, which could also be causing this error.

Perhaps someone has already encountered this error. How did you solve it?
Thanks in advance!

[support_s]

Hello,

Thank you for Posting! HPE Networking forum has moved to Aruba Airheads Community and for HPE networking and Aruba product queries, request you to visit and post your query here.

You can refer to this link for more details.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[Yelyzaveta]

Hello!

I don't have access: 

Access Denied

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Return to my original page

[Sunitha_Mod]

Hello @Yelyzaveta, 

We have checked the above links are working fine. Would you try clearing your browser cache to see if that resolves the issue?

If the problem persists, please attempt to access the links using a different browser and let us know. 

[Yelyzaveta]

Hello!

@Sunitha_Mod Thanks for you time.

I cleared the cache. Out of 6 controllers, only one opened. Everyone else had the same problem: 

"Can’t connect securely to this page

This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.
Your TLS security settings aren’t set to the defaults, which could also be causing this error.

We only use this browser. It does not open at all in other browsers."

We only use this browser - Internet Explorer. It does not open at all in other browsers.

What else do you recommend to do?

Thanks!

[Sunitha_Mod]

Hello @Yelyzaveta,

We would recommend you kindly visit and post your query here: Aruba Airheads Community so the respective team will check and help you in addressing the issue. 

You may also refer to the below link as well for more details:

HPE Networking forum migration to Aruba Airheads c... - Hewlett Packard Enterprise Community

[Yelyzaveta]

Hello!

@Sunitha_Mod I don't have access: 

Access Denied

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Return to my original page

[Sunitha_Mod]

Hello @Yelyzaveta,

Can you please try with this link: https://community.arubanetworks.com/?

If the issue continues, please share a screenshot of the error page. So we can check and assist you further. 

[Yelyzaveta]

Hello @Sunitha_Mod !

I registered. How do I create a post about my problem? And is it free? is it paid?

Thanks.