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Web interface not working for HPE 1820 (J9983A) after firmware update (PT.02.15)

 
ennso
Visitor

‎09-18-2022 11:29 AM - last edited on ‎09-18-2022 09:10 PM by

‎09-18-2022 11:29 AM - last edited on ‎09-18-2022 09:10 PM by

Web interface not working for HPE 1820 (J9983A) after firmware update (PT.02.15)

Hi community,

I did a firmware update (PT.02.14 -> PT.02.15) of my switch HPE 1820 24G PoE+ (185W) Switch (J9983A:
https://asp.arubanetworks.com/downloads/software/RmlsZToxYmRmNzBjOC0zMzg2LTExZWQtODhmYy0yZjNjYzJkOTVjMjQ%3D

Although I did not observe any issues during the update, I cannot access the web interface since then.

Switch seems to be working technically as traffic is passed, POE devices are working and I can also ping it.

Any idea how to repair this issue?

Thanks in advance for any hint/help!

Regards,
Oliver

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Sunitha_Mod
Honored Contributor

‎09-18-2022 09:07 PM

‎09-18-2022 09:07 PM

Re: Web interface not working for HPE 1820 (J9983A) after firmware update (PT.02.15)

@ennso

Hello Oliver, 

Thank you for posting! HPE Networking forum has moved to Aruba Airheads Community and for HPE networking and Aruba product queries, request you to visit and post your query here: Aruba Airheads Community 

You can refer to the below link as well for more details:

HPE Networking forum migration to Aruba Airheads c... - Hewlett Packard Enterprise Community

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