HP repair question

[enayalogi]

I'm sending my laptop in to Hp for repairs because my fan stopped working so it's only a hardware issue. I know it doesn't make sense but I'm wondering if they'd at any time go through my software as protocol or something because since the fan just stopped working, I couldn't back up my data. I just started to worry on loosing my data because of the file transfer they offer as a back up in case data loss is possible.

[Sunitha_Mod]

Hello @enayalogi, 

Thank you for writing to us! You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/