My procurve Register Device

[MohammadH]

Hi

I have problem with auto procurve Register Device I put my username ID@hp.com and my password but not working ?? It give the next  message (in the Attachments).

and thank you.

BR

[jguse · Accepted solution]

Hello,

What PCM version are you using? I've seen this issue in our lab on PCMv3.2, and after an update to Autoupdate package #5 (released recently) the issue seems to be gone, no more error message (though I haven't verified that the devices are actually registered on the portal).

[MohammadH]

Hi

thank you for replay

we have PCMv3.2 and i check Today after the update #5  it Work fine now thank for your help.

[Dan DeCoursey]

Are you truly entering  your  ID as you posted above ( ID@HP.com?)    I think you need to be putting in your own email address ( unless you work at HP?)

[MohammadH]

Hi

yes i used my  ID as i post above ( ID@HP.com).