PCM Find End Node

[Sladie]

Hi,

We have used PCM +310 for sometime and have now updated to PCM +320 Sp1. One thing we have never been able to do is track an end node which is causing problems.

We have setup email alerts to alert us about any end node which is generating errors, see below.

The only problem is how can we find out what the end device is via PCM without having to go to the wiring cab and tracing from the switch port to the floor box number to the PC, Printer etc. Surely PCM can find out the IP or name of the device from AD etc ? We use mainly HP PC's and printers so this should be easy right!!

Policy executed: Major Alerts

By alert: Major Alerts

With source: 192.168.10.19

With severity: Major

On date: Sat Jan 22 17:14:05 GMT 2011

With text: 192.168.10.19 : A fault has been detected - Excessive CRC/Alignment errors on port

Action taken: Warning issued.

Any help appreciated on this as it would make our lives a lot easier!

Thanks,

Paul.

[Steve Britt]

Hi Paul,

If I understand correctly you want to find out who is attached to a specific port that the alert email points you to.  You can find the device mentioned as the one in the email in the navigation tree of PCM, then right-click on the device, then choose "Port Classification" from the menu.  The dialog box that pops up usually contains information about the "Remote" (i.e. connected) device on each port that is up including IP, MAC, and whether PCM thinks it's an end node or another interconnect device.  Hopefully this will give you enough to more easily track down the owner of the end nodes in question.

Regards,

SVB

[Paul Slade]

Hi SVB,

Thanks. Haven't used that before. We use Find Node which is similar, both solutions don't give us the IP but we can use MAC discovery to find out what device it is.

Cheers,

Paul.

[RalphB]

In most cases, you should be able to use PCM's Traffic Monitor to get the IP address of the end node connected to a switch port.