psp on rhel3 causes rebooting loop

[steve strickland]

Hi,
I've applied the PSP 7.40 on two dl585's and one dl385. All three are now rebooting themselves every 12 minutes. I've not found any messages indicating why they are rebooting in the /var/log directory.

Where do the PSP tools record messages? The web thingy on port 2301 shows me no info either.

thx
strick

[Gopi Sekar]

first: the psp web port is 2381 (hope that is typo)

second, incase psp is doing the reboot then it will have it recorded and presented in the web somehow. so I believe it is not related to PSP.

Check whether you have scheduled any jobs to the box (last time when you have scheduled the job, you might have set it as recursive schedule).

Hope this helps,
Gopi

[steve strickland]

Yes, 2381 is the port.

The web thingy does prompt me for user/password. All the "log" buttons just timeout when I click them. This makes me think that PSP didn't install completely or didn't startup properly. How can I know what is supposed to be running, and if there are any startup messages?

thx
strick

[Gopi Sekar]

All PSP log files (I believe) are in /var/spool/compaq directory. Some files are in /var/log directory too.

Check the logs and see whether anything unusual happening in your system.

Regards,
Gopi

[David Claypool]

Are there any messages in the Integrated Management Log? Check via iLO or hplog -v

[steve strickland]

Ah..

hplog -v shows a bunch of these messages.

0059 Critical 08:11 10/05/2005 08:51 10/05/2005 0004
LOG: ASR Detected by System ROM

Is the bios rebooting my machine?

thx
-strick

[David Claypool]

Yes. Looks like the Automated Server Recovery feature is losing a heartbeat from the OS and assumes it is hung.

Start with the DL585 and make sure you have the latest ROM (from http://h18023.www1.hp.com/support/files/server/us/locate/69_6016.html#2 get one of the options). Then run diagnostics on memory by booting from the SmartStart CD and see if any memory is reporting a problem. Odd ASRs like this are usually caused by memory.

[steve strickland]

I chased it down to some odd messages that the auditd was logging, near the same time the PSP services were starting. Turned off auditing and voila.. PSP works.

Turns out PSP is not compatable with LAuS version 70. Backed up to LAuS version 66 and PSP now works OK.

Thanks again for your help.
strick