Uninstall Smart Component?

[Michael Kriegsch]

Hy,

I update our W2K Proliant Servers with the actual Support Pack v. 7.40b. On some Servers the Version Control Log tells me, that one Smart Component didn't install: "The software is currently installed, but does not need to be installad on this system."

How ever, the Software was installed in the past and now, the Version Control Agent tells me to Update this Smart Component with an critical exclamation mark.

How can I uninstall that Component form the Server? The Smart Component is "HP Proliant Drive Array Notification for Windows".


Michael

[Albert Austin]

U could force installation of the agent. When you choose the particular agent to update it should give you that option.

[Michael Kriegsch]

The Force-Option did not resolve my Problem. Same result.

No chance to uninstall the smart component?

[Albert Austin]

Hi,
ADD REMOVE PROGRAMS from Contro Panel? You could also try to downgrade? But this requires a reboot. Also is this VC agent you are facing a problem with? Prior to installation did you configure it? Try to configure it before re-installation or downgrade.

[Albert Austin]

Hi.
ADD REMOVE PROGRAMS from Contro Panel? You could also try to downgrade? But this requires a reboot. Also is this VC agent you are facing a problem with? Prior to installation did you configure it? Try to configure it before re-installation or downgrade.

[Michael Kriegsch]

The Component I want to uninstall is "HP Proliant Drive Array Notification for Windows" and its not in Add Remove Programs - its not so simpel ;-)

No, I cannot downgrade it, I want to uninstall it, because the VC Agent tells me that it is out of date and I cannot upgrade it because the install of the actual version tells me "The software is currently installed, but does not need to be installad on this system."

[Mikael Rönnbäck]

I'd like to know as well, any progress on this one ?
I seem to remember there was something about a workaround for this in another thread, something you could remove in registry, but I haven't been able to locate the thread again.

[Michael Kriegsch]

Hy Mikael,

I still search for a solution. Is there a chance that you can find the thread you talking about?

Michael

[Moray Sandison_1]

Michael and Mikael,

Did either one of you find a solutuion for this as I am having exactly the same issue with an "HP StorageWorks Fibre Channel Adapter Kit for QLAxxxx SCSIPORT Driver for Windows 2000/Server 2003" smart component.
It does not show in add/remove programs, I cannot upgarde it even if I choose to force it as the report is that it is no longer required and I cannot find any listing for it in device manager.
Any help would be greatly appreciated.
Thanks,

[Wesley Staal]

I also have the same problem with the "HP StorageWorks Fibre Channel Adapter Kit for QLAxxxx SCSIPORT Driver for Windows 2000/Windows Server 2003"
Did anyone find a solution yet?

Thanks,
Wesley

[Paul.Jones]

Hi,

Has anyone been able to find an uninstallation method yet?

I am stuck with the same issue.

Any help is appreciated.

[Adrian Clint]

I've had something similar before.

Windows is not installing the driver as the product to use it is not there, so you cannot uninstall it. But the driver is there to be seen by VCA.

I got round this by adding in the card that the driver was for - in my case a HBA - then I could look at the driver and remove it.

Looks like you need to hunt around for an old array controller.

[Erhard Pütz]

Hello,

as I am spending a considerable amount of time myself getting rid of the same problem with a "CSB-6 ATA-100 Raid" driver and a "Ultra320 SCSI HBA" driver, I'ld prefer to hunt arount a bit those guys who do not properly program things instead of hunting around for the hardware which is so "cheap" to come by.

Those components have never been in the systems and the only way these servers are updated are either a full PSP or via VCAgent and a repository.

As those bugs seem to increase in the latest times, I suggest HP provides a "smart component uninstaller" tool which works like the PSP gui but where you can uninstall things.

Btw, uninstalling all HP software with appwiz.cpl and killing all related dirs doesn't help (as expected), but I'ld like to save you the tedious and stupid try.

Erhard

[Mat Sullivan]

Was there any solution to this issue as I am having the same probled on several systems where I cannot remove the Fibre Channel Adapter Kit?

Thanks

[Erhard Pütz]

Hi,

not as far as I know.

I suffer from the impression, that quality assurance concerning HP's server management software goes the same way like support or part of the hardware quality....

Best regards

Erhard