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Advice on System Power Fault Detected log message

 
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New Member

Advice on System Power Fault Detected log message

I'm running several ProLiant DL360p Gen8 servers with Centos 6.6 for scientific high-performance computing. All servers where bought in 2012. Now it happens more often that some servers shut down unexpectedly with fast-flashing Health LED on front panel, indicating a Power-fault.

However both power supplies seem to work after reboot. I've installed hp-ams to be able to read BIOS log data. The most recent message is: 

0019 Critical       09:14  07/04/2018 09:14  07/04/2018 0001
LOG: System Power Fault Detected (XR: 10 00 MID: FF 0D FC 06 FF FF 2A 2A 0C 0C 40 3F 04 00 03 01 81 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

Q1: Any advice on this error code?

Q2: Where can I get information on the meaning of these error codes?

Q3: Any suggestions on what to do?

Thanks,

KK

 

2 REPLIES 2
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HPE Pro

Re: Advice on System Power Fault Detected log message

Hello,

This will required deep analysis, please open a support case on this matter.

Thanks

 


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Occasional Advisor

Re: Advice on System Power Fault Detected log message

Hello Martinnn, I have the similar issue with my BL660c Gen8.  My 3-yr. warranty has expired.  Is there a way to purchase a new support contract so I can give to you for deep analysis?  If so, exactly what is this contract called?  TIA.