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- Base System Device Drivers missing.
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тАО02-01-2024 12:56 PM - last edited on тАО02-01-2024 07:42 PM by support_s
тАО02-01-2024 12:56 PM - last edited on тАО02-01-2024 07:42 PM by support_s
Base System Device Drivers missing.
We have DL360 gen10 Plus and just run SPP - 'P64606_001_gen10spp-2023.09.00.00-SPP2023090000.2023_0902.19'.
However, Base System Device Drivers still missing.
Hardware Ids:
PCI\VEN_8086&DEV_09AB&SUBSYS_00008086&REV_00
PCI\VEN_8086&DEV_09AB&SUBSYS_00008086
PCI\VEN_8086&DEV_09AB&CC_088000
PCI\VEN_8086&DEV_09AB&CC_0880
Thanks.
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тАО02-01-2024 07:17 PM
тАО02-01-2024 07:17 PM
Re: Base System Device Drivers missing.
Hi,
What is the Operating System on this server?
This Base System Device is caused by iLO, Chipset or Graphics drivers.
Do install them individually and check.
Here is the link.
Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО02-05-2024 06:11 AM
тАО02-05-2024 06:11 AM
Re: Base System Device Drivers missing.
Hi Suman_1978,
Thanks for reponse, we have installed both Chipset or Graphics drivers and it is still same.
Please find the screenshot below.
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тАО02-05-2024 07:46 PM
тАО02-05-2024 07:46 PM
Re: Base System Device Drivers missing.
Hi @Fosters123
You may refer to this video. It might help you.
Regards,
Greeshma
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО02-05-2024 07:49 PM
тАО02-05-2024 07:49 PM
Re: Base System Device Drivers missing.
Hi,
Which version of Windows is installed on this server?
Try the iLO 5 Channel Interface Driver for Microsoft Windows Server.
Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
