BIOS/Hardware Health fail

[NAKAJI]

Hello,
We are using a ProLiant DL360 Gen10.
This time, System Health shows Critical and In System Information, there is a BIOS/Hardware Health fail item.(*No other errors.)

【Machine Information】
Product Name:ProLiant DL360 Gen10
Product ID:867959-B21
System ROM:U32 v.36(02/14/2018)
iLO firmware version:1.20 Feb 02 2018

The log also contained the following records

【EVENT Log】
1555　iLO reset by watchdog.
1554　Embedded Flash: Embedded media manager failed initialization.
1553　Embedded Flash: Failed restart.
1552　iLO Self Test Error
1551　Administration

【IML EVENT Log】
238 System Revision iLO completed the firmware integrity scan and detected an anomaly.
237 System Revision iLO detected invalid Server Platform Services firmware.
236 System Revision iLO detected invalid Innovation Engine firmware.

I have investigated and it seems to be a known issue with the iLO firmware, but is it simply a matter of updating the iLO firmware?

Could you please suggest a solution to this issue?

[MV3]

Hello,

We see the iLO firmware version is too old and EOL.

We would suggest you to update the firmware of the ilo in an incremental way and monitor the server for reported issue.

Cheers....

[Sunitha_Mod]

Hello @NAKAJI,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

[Croweb]

You can update the iLO FW, but that probably won't help.

Try formatting.

Regards,