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Critical System Error DL 380 Gen 10

 
ykride
Regular Visitor

Critical System Error DL 380 Gen 10

System  error: on   Server Critical Fault (Service Information: Runtime Fault, System Board, PCH (01h)) 

on server HPE DL380 Gen 10 

4 REPLIES 4
TVVJ
HPE Pro

Re: Critical System Error DL 380 Gen 10

Hello,

You may refer to the advisory for more information for isolating the issue.

Regards,



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[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Ihaqueit
Trusted Contributor

Re: Critical System Error DL 380 Gen 10

What is the LED indication on the server front panel when this issue occurs? 

I Haq
ykride
Regular Visitor

Re: Critical System Error DL 380 Gen 10

all lights flashing

WouterH
HPE Pro

Re: Critical System Error DL 380 Gen 10

Possibly you can get the server back online by doing a powercycle (unplug power cord, wait 30 sec, replug power cord).

But I would recommend to create a ticket for support and provide an AHS log. In most cases the system board will have to be replaced when we see this error.

I am a HPE Employee

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