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02-06-2022 12:16 AM - last edited on 02-07-2022 01:44 AM by support_s
02-06-2022 12:16 AM - last edited on 02-07-2022 01:44 AM by support_s
Critical System Error DL 380 Gen 10
System error: on Server Critical Fault (Service Information: Runtime Fault, System Board, PCH (01h))
on server HPE DL380 Gen 10
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02-07-2022 01:28 AM
02-07-2022 01:28 AM
Re: Critical System Error DL 380 Gen 10
Hello,
You may refer to the advisory for more information for isolating the issue.
Regards,
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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02-07-2022 07:30 AM
02-07-2022 07:30 AM
Re: Critical System Error DL 380 Gen 10
What is the LED indication on the server front panel when this issue occurs?
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02-08-2022 12:25 AM
02-08-2022 12:25 AM
Re: Critical System Error DL 380 Gen 10
all lights flashing
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02-09-2022 02:48 AM
02-09-2022 02:48 AM
Re: Critical System Error DL 380 Gen 10
Possibly you can get the server back online by doing a powercycle (unplug power cord, wait 30 sec, replug power cord).
But I would recommend to create a ticket for support and provide an AHS log. In most cases the system board will have to be replaced when we see this error.