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тАО02-14-2023 10:14 AM - last edited on тАО02-15-2023 08:43 PM by support_s
тАО02-14-2023 10:14 AM - last edited on тАО02-15-2023 08:43 PM by support_s
Disable functionality of iLO service port?
Hi I am currently trying to disable all USB ports on a Gen10 DL360. This includes the ports that you can disable through the BIOS (which I did). But I also want to disable all functionality of the iLO service port. I've been trying to figure this out by using hponcfg, but have failed to find any documentation containing this. Anyone know how to disable the port completely?
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тАО02-14-2023 11:15 AM
тАО02-14-2023 11:15 AM
Query: Disable functionality of iLO service port?
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тАО02-14-2023 05:46 PM
тАО02-14-2023 05:46 PM
Re: Disable functionality of iLO service port?
Hello there, please take a look at this description of the Service Port functionality:
The service port is a USB port with the label iLO on the front of ProLiant Gen10 servers and Synergy Gen10 compute modules.
When user have physical access to a server, user can use the service port to do the following:
Download the Active Health System Log to a supported USB flash drive. When user use this feature, the connected USB flash drive is not accessible by the host operating system.
Connect a client (Such as a laptop) with a supported USB to Ethernet adapter to access the iLO web interface, remote console, CLI, iLO RESTful API, or scripts.
https://support.hpe.com/hpesc/public/docDisplay?docId=a00030072en_us&docLocale=en_US
I'm not really sure if the Service Port can be disabled, but if the request comes from the security team of your company, just let them know that the Operating System has no access at all to any thumb drive connected to that port. Also, the AHS file can only be read by HPE with some special tools they have.
Furthermore, I don't think it's a good idea to disable the Service Port, as its functionalities and features are unique.
Hope this helps.
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тАО02-15-2023 05:43 AM
тАО02-15-2023 05:43 AM
Re: Disable functionality of iLO service port?
Appreciate the feedback. Sadly its a customer requirement so cannot do much convincing. I've been hearing mixed responses regarding whether its possible or not. Will update this thread once I find a definitive solution as to whether it can be disabled or not.
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тАО02-15-2023 09:53 PM
тАО02-15-2023 09:53 PM
Re: Disable functionality of iLO service port?
Hi,
I am not sure if HPONCFG has this option to disable iLO SP, but how about using GUI?
Thank You!
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тАО02-16-2023 10:32 AM
тАО02-16-2023 10:32 AM
Re: Disable functionality of iLO service port?
There is no option to disable it using HPONCFG. Also, we are moving away from legacy softwares hence there aren't any enhancements done to RIBCL. All the things HPONCFG does can be done using Restful API and much more.
Now coming to the issue you can Use ILO GUI > Security >Access options > ILO Service Port and toggle it off.
The Service Port will get disabled.
Thank You
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО06-27-2023 03:15 AM
тАО06-27-2023 03:15 AM
Re: Disable functionality of iLO service port?
Hello @azzz123,
Let us know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
