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3 weeks ago - last edited 2 weeks ago by support_s
3 weeks ago - last edited 2 weeks ago by support_s
When i connect a SSD while the system is already powered up, the disk is not recognized by the OS. If i restart the system, it shows up.
It seems the disk must be connected before POST in order for the system to recognize it. I couldnt find any settings in the BIOS.
Can anyone help me enable hotswap or is it not possible with the onboard SATA controller?
I have the 8 port SFF backplane cage, and samsung 870 evo 1tb ssds.
Thanks.
Solved! Go to Solution.
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3 weeks ago
3 weeks ago
Query: DL380 G10 Does onboard SATA support hotswap?
System recommended content:
1. HPE ProLiant DL380 Gen10 Server - Spare Parts
2. HPE ProLiant DL380 Gen10 Plus Server - Spare Parts
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3 weeks ago
3 weeks ago
Re: DL380 G10 Does onboard SATA support hotswap?
Dear hc1001
As per your given informatg ion, I can see you are trying to add a Samsung Evo 870 SSD 1TB HDD. There is two things 1. Samsung EVO 870 is not a Hot Swap HDD, 2. It is not a HPE recomended part for your server model. Please use only HPE recomended part to get proper support and performence.
I could provide you with clear and helpful instructions.If you have any more questions or need further assistance, don't hesitate to ask. I'm here to help!
Have a great day!
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3 weeks ago
3 weeks ago
Re: DL380 G10 Does onboard SATA support hotswap?
The Onboard SATA ports are not plug and play and should not be done when the server is in powered on state. Always power off the server, remove Power supplies then only connect cables to the onboard connectors.
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2 weeks ago
2 weeks ago
The HPE Server Options Compatibility Tool
Hello @hc1001 ,
Could you please try using the [HPE Server Options Compatibility Tool]
https://hpeseroptcomptool.it.hpe.com/
This application helps identify qualified options and their compatibility for various platforms, including Rack & Tower, BladeSystem, Synergy, HyperScale, and Storage systems.
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2 weeks ago
2 weeks ago
Solution- The correct operating system drivers for your selected option.
- Boot Mode is set to UEFI Mode.
- From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Storage Options > SATA Controller Options > Embedded SATA Configuration.
- Ensure that you are using the correct ACHI or RAID system drivers for your SATA option.
- Select a setting.
- SATA AHCI SupportāEnables the embedded chipset SATA controller for AHCI.
- SmartRAID SW RAID SupportāEnables the embedded chipset SATA controller for Dynamic SmartRAID RAID.