DL380 Gen10 invalid opcode booting esxi

[Kerry Quillen]

I have a DL380 Gen10 that boots esxi 7.x from an sd card.  A few days ago I did a routine firmware upgrade via Oneview.  Profile firmware install method is set to 'Firmware and OS Drivers using Smart Update Tools'.  Same process, same spp, etc that I've used successfully on several other identical servers. But after the first reboot, just as esxi was starting to load, I got an invalid opcode RSOD.  I tried several suggested fixes that I found online - power server off for 5 minutes, reset ILO, reapplied the spp, etc.  Nothing worked.  I rebooted the server with the esxi install ISO and discovered that the sd card was not found.  This server is in a remote location so reseating the sd card, or anything else in the server was not an option that day.  As a last ditch effort, I reset the bios back to factory defaults and the server then booted.  I reapplied the Oneview profile to restore the proper bios settings and the RSOD returned.  So repeated the reset to factory defaults process again and got the same results.  The server is back up now with factory default bios settings but I need to figure out what's going on as I have 20 or so left to do.  My plan is to schedule some time to take the server and change the bios settings back one at a time to figure out which one is breaking it.  I have a few hundred esxi hosts all with the same bios config and have no issues.  

[support_s]

System recommended content:

1. HPE ProLiant DL380 Gen10-Datastores inaccessible after performing SPP SPP2021040.2021_0409.17 update via iLO Amplifier

2. HPE Integrated Lights-Out 4 (iLO 4) - UI Displays "Agentless Management service not available" Message on Software UI Page After VMWare ESXi Upgrade

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[MV3]

Hello|

Uncertain about how a BIOS reset is aiding in resolving the RSOD issue. Could you attempt removing the ADD-ON cards and check if reconfiguring the BIOS helps in recovering from RSOD?

Cheers....