DL380G4 Missing 0.5Gb of memory

[Eric Krieger]

We are missing 0.5 GB of the 4GB installed memory in a DL380-G4 system (3.2GHz) under Windows (which reports 3.5 GB, just like the HP/Compaq Diagnostics with the remark with memstats.dll).

The memory slots are filled with:
slot 1: 512 MB
slot 2: 512 MB
slot 3: 512 MB
slot 4: 512 MB
slot 5: 1024 MB
slot 6: 1024 MB

Is this a known issue? Is there a way to get back this remaining part by setting/changing/configuring/updating something?

With kind regards,

Eric Krieger

[David Orwig]

You might need the /PAE switch in the boot.ini

[Igor Karasik · Accepted solution]

You need to use PAE switch
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EL041214_CW01

http://support.microsoft.com/kb/283037/en-us

[Eric Krieger]

Thanks guys!