DL785 G6 ilo inproper indicate quantity of memory

[4dmir]

Hi all we have factory intagrated DL785 G6 with 8 cell's every cell is populated with 1 processor and 4 8Gb memory modules => total 8*4*8=256GB RAM
But in iLO in tab system summary->memory we see only 5 cell's (boards) 8*5=160Gb.
In tab summary->processors we see all processors
In time of boot I see all 256GB (bios screen)
Server have been upgraded with FW Maintenance CD 8.60

I upgraded iLO from 1.78 to 1.80 the same
It looks like it's iLO bug.

Ideas?

[marcus1234]

hmm check here

check mem config reseat all move boards around see what happens

are you using dual or singles are any mixed
http://h18004.www1.hp.com/products/quickspecs/13046_na/13046_na.html#Memory



This is how we thank in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

[4dmir]

mark1234
I moved boards already, and visual checked how memory sits - everything looks ok
memory is factory integrated

[4dmir]

408855-B21 --- 16 GB REG PC2-5300 2 x 8 GB Dual Rank Kit

[marcus1234]

no visual checks please :) , remove and reseat all ram

[marcus1234]

forgot last post was thinking of another server

ok start with min memory

clear nvram restart add board gradually what happens,

are we hitting a limit

[marcus1234]

are we adhering to this guide

http://h18004.www1.hp.com/products/quickspecs/13432_div/13432_div.html#Memory

[hungry]

Hi Admir,

Unfortunately I can't download your attachment.

However please apply the following rules when installing your dimms:
DIMMS must be installed in pairs, in addition:

DIMMs installed in the same memory bank must have the same part number.

DIMMs installed in different banks can be different sizes.

DIMMs must be installed in decreasing capacity with the largest DIMMs installed in the banks furthest away from the processor.

A minimum of two DIMMs (1 kit) must be installed per processor.


use the following link for specs regarding memory in your server:
http://h18004.www1.hp.com/products/quickspecs/13432_div/13432_div.html#Memory

[marcus1234]

hmm my link works fine

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3948598&swItem=MTX-9855be0dbb8f44a5921fe51882&prodNameId=3948599&swEnvOID=1005&swLang=13&taskId=135&mode=4&idx=3

[marcus1234]

oops i meant this link works fine as posted earlier

http://h18004.www1.hp.com/products/quickspecs/13432_div/13432_div.html#Memory

[rick jones]

If you go to the power section of the ilo and ask it to show you power states, does it show all 48 cores or only a subset?

[4dmir]

Hi all, sorry I will get access to server in few days only((, so immediately I get I will:
1. make short video of iLO (all tabs) :)
2. check all dimm rules again
3. start server with 4 cells (according to rule 2 rightmost & 2 leftmost), check ilo & bios start screen.
3.1 with 4 cells and 2 memory modules in every cell instead 4 (minimum 1 bank = 2 modules according to manual)


mark1234
now we have 256Gb physically installed and limit is 512GB

PS
If anyone has more ideas, or i forgot something pls tell, I do not have access to server "all the time"((

PS

[rick jones · Accepted solution]

It has been suggested to me that this:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3716072&prodTypeId=15351&prodSeriesId=3716072&objectID=c01458247

still applies to the DL785 G6.

[4dmir]

thank you rick
so it's not a bug its a feature :)

PS
there are about 15 advisories connected to ilo2 for DL785, it looks like this server is "more powerful" then developers of ilo2 chip planed to "have":)

[4dmir]

I'm new in the forum. So we have advisory

Customer Advisory: c01458247

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3716072&prodTypeId=15351&prodSeriesId=3716072&objectID=c01458247