Drive Array accelerator battery failed

[Pieter de Vries_1]

Hi

Got this error on a Proliant ML530 G2. 1. What does it actually means? 2. What would be the best course of action to take?

Thanx in advance

Pieter

[Ryan_215 · Accepted solution]

1.) The Error message is basically stating that the battery on the array accelerator(BBWC) is failed, meaning needs to be replaced. The Array accelerator (Read/Write cache) will be disabled till it is replaced.

2.) However depending on what controller you have this could be a false message and fixed via a firmware update on the controller. SA-6400, and SA-641 Have this issue with firmware and false error message about the battery being failed.

Customer Advisory on the issue
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EX040528_CW01

You can locate the Firmware Update for your specific controller here
http://h18023.www1.hp.com/support/files/server/us/locOsCat/20_55.html

[Pieter de Vries_1]

Thanx for the speedy answer. Yes the firmware is out of date.