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тАО10-20-2009 05:31 AM
тАО10-20-2009 05:31 AM
Drives "failing" on DL380 G3
After a few restarts, the scsi array configuration (F8) was very sluggish to enter into and navigate, also drives would still show a failed state. I then power-down for 20 minutes then tried again, suddenly all was ok, the ESX booted ok, and all data was ok... until a further 12 hours later when the same fault occurred.
any ideas on what needs to be replaced please?
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тАО10-20-2009 11:48 AM
тАО10-20-2009 11:48 AM
Re: Drives "failing" on DL380 G3
Is it possible to send a copy of the Array Diagnostics Report (ADU)?
Thank you.
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тАО10-20-2009 12:42 PM
тАО10-20-2009 12:42 PM
Re: Drives "failing" on DL380 G3
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тАО10-20-2009 02:47 PM
тАО10-20-2009 02:47 PM
Re: Drives "failing" on DL380 G3
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тАО10-21-2009 04:07 PM
тАО10-21-2009 04:07 PM
Re: Drives "failing" on DL380 G3
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тАО10-23-2009 08:30 AM
тАО10-23-2009 08:30 AM
Re: Drives "failing" on DL380 G3
If that is the issue we can say that there is a communication problem between the HDDs and the Controller (this means backplane and/or cables) If you want to troubleshoot I suggest you this:
- Swap the data cables and verify if the issue now occurs with the Physical Drive 2:0. If that is the case, go ahead and replace the SCSI cables.
- If the issue is the remains in the same HDDs replace the HDD backplane.
- If it is possible to swap the drives to another Server (same model and controller) please do it if you want to confirm that the drives are not the problem (just installed them in their original positions). The new controller will read the RAID configuration from the RIS Tables of the drives.
- If you already confirmed that cable, backplane and HDDs are OK. The last option will be to replace the Storage Controller.
So far, it seems that the data cable or the backplane Port is damaged.
I hope this information helps.
Regards;
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тАО10-23-2009 08:33 AM
тАО10-23-2009 08:33 AM
Re: Drives "failing" on DL380 G3
Regards;
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тАО10-23-2009 01:53 PM
тАО10-23-2009 01:53 PM
Re: Drives "failing" on DL380 G3
I haven't yet installed any diag software onto the ESX.
Did the report contain anything useful?
I'm looking into changing the backplane and I believe the controller is integrated onto the system-board, so I may be swapping that out too. My DL380 G3 is the 3.06Ghz version.
I'll look at updating the controller firmware first. thank you