Error 1946 slot 2 smart array

[oroborus]

my HP ml 110 server displays error 1946.
the server is fully configured (Windows, software). but there seems to be a problem with the hard drives and windows no longer starts.
but there seems to be a problem with the hard drives and windows no longer starts.

I don't want to make a mistake, I prefer to ask for advice so as not to lose the data.

THANKS

[Suman_1978]

Hi,

I am not sure which Generation of server you have, but you can refer to this doc if its Gen10.  Page# 158

1946-Slot X Smart Array - The following logical drives are disabled
Symptom
1946-Slot X Smart Array - The following logical drives are disabled (followed by a list of drives and cause).
Cause
Logical drives are disabled due to one of the following:
• Previously failed drives are now operational
• Write-Back Cache Data loss
• Expansion failure
• Encryption password incorrect
• Encryption is not enabled but encrypted logical drives are present
• Encryption key management mode mismatch between controller and drives
• Encryption security parameters erased per policy
Action
1. Press the F9 key during POST to access the System Utilities.
2. Navigate to the System Health Menu and select the appropriate options to repair the specified condition.
3. Use the storage software to correct any encryption issues.
4. Reboot the server, and then enter the encryption password, if applicable

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Sunitha_Mod]

Hello @oroborus,

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