External Key Management

[roundrobin]

Hi, just wondering if anyone encountered even after establishing connection in iLO key manager with EKM, the option to enable “External Key Management” is still greyed out?

Tried changing controller and it’s not working as well.

From the System Utilities screen, select System Configuration > HPE MRXXX Gen10+ > Main Menu > Controller Management.
In the Controller Management screen, select Advanced Controller Management.
In the Advanced Controller Management screen, select Enable Drive Security.
For the Key Management Mode, select either Local Key Management (LKM) or External Key Management (EKM).

[TVVJ]

Hello,

Please disable external key encryption and restart the server, then once again enable it and restart the server and see if it helps.

Regards,

[BPSingh]

Greetings!

Is this a new configuration or did it work earlier?

Pls refer to HPE Storage controllers and server: data encryption overview . https://www.hpe.com/psnow/doc/a50006629enw

Regards, 
Bhupendra 

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[roundrobin]

Hello, where and how do I "disable external key encryption"?  

[roundrobin]

Hi @BPSingh , this is a new configuration. We have servers that are successfuly integrated with EKM, however only this particular server is having issue. We have swapped controller as well, but it's not helping. 

[BPSingh]

Ensure that the firmware is matched across both servers. Perform a BIOS reset to defaults and verify the results. If the issue continues, please gather logs from both the working and non-working servers and log a support case for further investigation.