ProLiant Servers (ML,DL,SL)
1748092 Members
5287 Online
108758 Solutions
New Discussion юеВ

Firmware update failed

 
Mike-INM
Occasional Visitor

Firmware update failed

This is a brand new HPE Proliant ML350 Gen10 P/D P11053-001
I mounted the firmware update ISO (P19473_001_spp-2019.09.0-SPP2019090.2019_0905.39.iso) to a USB thumbdrive and booted from it. It reached the question asking automatic or interactive update and I chose automatic.
I got message:
Starting initrd...
Warning !!! Unable to mount the file system [cdrom]
Warning !!! Unable to mount the file system
Preboot maintenance mode
/bin/ash: can't accesstty: job control turned off
#

I am stuck here.
The firmware updates also fail from within Intelligent Provisioning. with message "Error: unexpectedly disconnected from boot status daemon.
Then Error: Invalid cluster:0
There is no way to update firmware.

8 REPLIES 8
Torsten.
Acclaimed Contributor

Re: Firmware update failed

Did you md5 check the ISO?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Mike-INM
Occasional Visitor

Re: Firmware update failed

Yes, I checked the MD5 Checksum

The UEFI image boots ok from the thumb drive. The program launches. It only fails on execution of the firmware update.

Torsten.
Acclaimed Contributor

Re: Firmware update failed

This is still before the update.
Do you have the advanced ILO license installed?

However, SPP 2019.09 has likely older firmware than your system.

Wait a day or two, get SPP2019.12, create an USB stick, boot from and select interactive.

 

 

What tool did you use to create the USB drive?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
unkrocks
New Member

Re: Firmware update failed

I have exactly the same "Error unexpectedly disconnected from boot status daemon?" after auto-update of firmware direct from HP, (without the cluster errors)

Sounds like a regression error, any suggestions gratefully accepted

D

FPC_CH
Frequent Visitor

Re: Firmware update failed

Me too on ML350 after the automatic firmware update and no error during the update was displayed

MayDog
Established Member

Re: Firmware update failed

'Got same problem on ProLiant DL380 Gen10 booting bp-Convenience-download-2022.09-01.01-63a0b561d6a734f05a0f9008.iso.  'Verified absolute file size and md5sum.  I chose interactive update.

'Wrote image this way:

dd bs=4M if=/home/AST0915-loc/Downloads/bp-Convenience-download-2022.09-01.01-63a0b561d6a734f05a0f9008.iso of=/dev/sdX conv=fdatasync status=progress

 

Please advise.

Sunitha_Mod
Moderator

Re: Firmware update failed

@MayDog

Hello! 

Thank you for posting! Since you have posted in an old topic and there is no response yet, we would recommend you to create a new topic using the create "New Discussion" button, so the expert can check and guide you further. 

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
MayDog
Established Member

Re: Firmware update failed

I believe that newer versions of the SPP Service Pack for ProLiant .iso's are license key protected.  They .iso will boot busybox, but the media cannot be decrypted and mounted without HPE providing a license key and without the license key being merged into the .iso. 

Since this is an offline installation and I run Linux, I would like to know of an open source application that I could use to integrate our license into the SPP .iso so that it can run.