getting error "Logical drive missing" not able to configured RAID

[Dk4]

Hi sir, I have HP server Proliant ML10v2.
I select f9 to setup then goto system option-> SATA controller options-> there was three option I was select "Enable Dynamic HP Smart Array B120i RAID support"

then the screen comes up with the message " Press f5 to run the HP Smart Storage "
Then Press f5
ERROR message:- Logical drive missing.

Kindly look at this.

[support_s]

System recommended content:

1. HP ProLiant DL380 G4 Storage Server - Logical Drive Failure Or Inaccessible

2. Advisory: (Revision) HP Smart Array Controllers -POST Error Message, "Boot Logical Drive Is Configured but Is Missing or Offline" Is Displayed After Boot Logical Drive or Smart Array Controller Is Replaced

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[Sham82]

Hi , 

Request you to share :

> Server Generation (i.e.  Gen 7, Gen 8 etc )
> If any Additional Smart array card installed?

> Was the server working fine before?

> Have you configured any Raid?

Regards.

HPE

[Dk4]

Hi Sham82,

Server model:- HPE Proliant ML 20 V2
Smart array card installed? :- No
Was the server working fine before?:- yes
Have you configured any Raid? :- No

[Sham82]

Hi , 

as requested please share the server generation.
also  please share the error screenshot and ADU report if available.

Regards

HPE