HP DL320 G5 onboard SATA Raid Controller

[Tom E Reynolds]

I have a new HP DL320 G5. I am trying to configure the onboard HP Embedded SATA Raid Controller for Raid1 (mirroring), but when I enable it, the SmartStart CD does not recognize the Intel 82801GR SATA RAID Controller.

I can install the OS manually, as Windows 2003 SP1 Web Edition seems to include a driver to talk to the controller, but I wanted to use the SmartStart CD to complete the install.

Did I miss something here?

[Daniel Leblanc]

Hy TOm,

What version of SMart Start do you have?

Dan

[Tom E Reynolds]

SmartStart CD version 7.70

[Daniel Leblanc · Accepted solution]

1#You could just do normal install and add the support pack after.
http://h18023.www1.hp.com/support/files/server/us/download/26961.html

2# or make the new CD 7.80

[Daniel Leblanc]

HP SMART CD 7.80
http://h18000.www1.hp.com/support/files/server/us/download/27210.html


Please apply you're points, it next to every message (DATE and TIME, it at UNASSIGNED), ty.

HAve a nice day!

[Tom E Reynolds]

Thanks for the quick reply.

I will download the updated SmartStart CD and if that works, I'll award the points.

[Timur S Lukovkin]

In order to install the OS you should get a Floppy drive and install the OS loading a driver with F6...

[Daniel Leblanc]

Timur ,tom doesn't want to go that way...he want to go with Smart Start CD to install OS,it alway better that way, i am sure tom know how to install since he already did in is message.

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[KarloChacon]

if the controller is Embedded SATA Raid, SmartStart does not support well ACU, you have make your RAID using F8 when the controller is recognized on POST, make your array and add the
the driver for that controller using F6 during windows installation, yeah using a floppy (hp)
or making a unattended windows installation
see nlite
http://www.nliteos.com/

making a image(iso) and including this driver
http://h18023.www1.hp.com/support/files/server/us/download/26742.html

regards

[Timur S Lukovkin]

Correct karlo...that is the right process in order to install the OS...SSCD is not useful with DL320 G5!

[Tom E Reynolds]

I downloaded SmartStart 7.8, but it still does not recognize the SATA RAID Controller.

As I stated before, my copy of Windows 2003 SP1 includes a driver for the SATA RAID Controller, so I guess I can just install the Support Pack files after the OS install.


I guess I am just really disappointed, I expected more from HP. I expected them to support the server packages they sold me. This was their default config, and all I wanted to do was mirror the hard drives. I have been doing this same type of config for 10+ years now.


I purchased the HP Server for the simple install and built-in manageability, none of which I will have now. It has been reported that the SATA Raid Controller will not report with Insight Manager, either. I think it was mis-information for HP to claim high manageability on the DL320 G5 Overview page. That is now just not true, if Insight Manager can not even report on the onboard RAID.


I wanted the management and SmartStart install, that is why I bought HP, without them, I could have just bought a DELL. I understand that maybe HP does not want to support SATA drives or SATA Raid Controllers, then they were obligated to make that clear during the purchase, or in the details of the configs. I would have purchased different drives (SAS), or even a different server (DL360) if I was informed. Instead, I was mislead.


I feel cheated and lied to. My budget is spent, the server is racked, and I have nothing more I can do.

[e4services]

It saddens me also that HP started selling this inexpensive RAID solution in other than a VERY basic server. This is such a low end RAID solution. SATA is not an Enterprise level Hard Disk subsystem and should not be part of a so called Server.

[bill little_1]

i also bought the same server and had problems with the Sata raid1. after i got it working the performance was so bad i had to go back to software raid. very disappointed in HP for this.