HP DL380 Gen9 F10 Not Visible

[sinanosman]

Hi,

I see F9, F11 and F12 while the server is starting. But F10 does not appear. In the menus under RBSU, there is no option to turn on this setting.

I installed 3-4 different versions of Intelligent Provisioning for Gen9, but it still didn't work.

Thanks in advance for your support.

[Suman_1978]

Hi,

Enabling or disabling the Intelligent Provisioning F10 prompt.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[sinanosman]

Hi,
There is no such setting under Server Security.

[Suman_1978]

Hi,

I would suggest the following troubleshooting:
Clear NVRAM from System Maintenance Switch, S6, page#94.
If that does not fix, you may Format NAND.
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00048622en_us
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00060052en_us
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04444029
Intelligent Provisioning for Gen9 Servers.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Moderator edit: Updated the link.]

[sinanosman]

@Suman_1978 I tried these too. It isn't happening. I installed Windows. I installed and ran Intelligent windows exe. This way I can access the IPntellignet Pr..

[sinanosman]

Hi,
it is problem. 

[Moderator edit: Erased the confidential info.]

[Mr_Techie]

@sinanosman 

Can you try resetting the BIOS Settings to Default and check?

If the same issue, try reinstall Intelligent Provisioning.

I hope that help!

Let me know 

[sinanosman]

Hello,
I tried these but unfortunately I didn't get any results.

[Mr_Techie]

@sinanosman 

I would say check if any hardware issues,  including connections, cables, and installed components.

If you still have the same problem, please contact the HPE support  they will be able to help.