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Query: HP DL380p Gen8 not booting from one day to another

 
Kuuzoo
Frequent Visitor

HP DL380p Gen8 not booting from one day to another

Hi there,

I have a DL380p Gen8 and it was working perfectly fine, until one reboot. It just didn't boot up anymore. Now the red status light in the front is blinking, which led me to think that the power supply could be dead, but replacement also sadly didn't help out.

It does try to boot, but before the hard drives or the fans start spinning, it's also going into the orange sleep mode again.

 

Also tried removing all the DIMMs except 1, also without any luck. Replug everything, also without any luck.


What I found indeed is "PORT 84" LED 7 to be blinking statically.

Maybe somebody here got some good ideas, how to get this solved? Hoping that it's not a fried motherboard...

 

Thank you in advance! 

4 REPLIES 4
support_s
System Recommended

Query: HP DL380p Gen8 not booting from one day to another

System recommended content:

1. HPE ProLiant DL380p Gen8 Server - Customer Self Repair Parts

 

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SydUmar_1
HPE Pro

Re: HP DL380p Gen8 not booting from one day to another

Hello Kuuzoo,
Could you login to the iLO web interface and check if there are any hardware issues being flagged. Along with that you could check in the Integrated Management Log, on iLO that should capture events for hardware issues that the server is experiencing. 

I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Sunitha_Mod
Moderator

Re: HP DL380p Gen8 not booting from one day to another

Hello @Kuuzoo,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Kuuzoo
Frequent Visitor

Re: HP DL380p Gen8 not booting from one day to another

Hi there,

thank you for your feedback and ideas.

 

I just checked the ILO and found that there is a power issue. Could you try to help me out a bit more?

 

"System Power Fault Detected (XR: 24 00 MID: FF 0D FC CE C0 FF FF 2D 2D 0C 0C 00 9E 01 00 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)"

 

 

Thank you in advance!