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тАО08-29-2023 04:38 AM - last edited on тАО08-29-2023 09:29 PM by support_s
тАО08-29-2023 04:38 AM - last edited on тАО08-29-2023 09:29 PM by support_s
HP Proliant DL380 Gen 10 Plus Excessive Fan Noise
I'm a experiencing an excessive fan noise with the recently purchased HP Porliant DL380 Gen 10 Plus.
I have updated the bios to the latest firmware, the fans speed are within normal range, the thermal configuration is set to optimal cooling. What am I missing, or any idea on how to reduce the fan noise?
Regards
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тАО08-29-2023 10:27 AM
тАО08-29-2023 10:27 AM
Re: HP Proliant DL380 Gen 10 Plus Excessive Fan Noise
Hello,
If there are any third party componenets, then remove them and check if the fans run correctly. If there are components that have been removed, ensure that the respective blanks are installed. If not, then reseat the components such as expansion cards, cables and memory modules and check if the issue is resolved.
Regards,
Views expressed herein are my personal opinion and are not the views of HPE
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тАО08-29-2023 11:41 AM - last edited on тАО08-29-2023 09:12 PM by Sunitha_Mod
тАО08-29-2023 11:41 AM - last edited on тАО08-29-2023 09:12 PM by Sunitha_Mod
Re: HP ProLiant DL380 Gen 10 Plus Excessive Fan Noise
Hi
There are no third-party components installed.
The server is merely 2 months old.
Regards
Fanuel Topnaar
Support Engineer:
Systems Support
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The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.
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тАО08-29-2023 12:44 PM
тАО08-29-2023 12:44 PM
Re: HP ProLiant DL380 Gen 10 Plus Excessive Fan Noise
Is SFF or LFF? How packed is it? did ou check the fans speeds in ilo5 so the you knwo which fan is the problem?
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тАО08-29-2023 10:52 PM
тАО08-29-2023 10:52 PM
Re: HP ProLiant DL380 Gen 10 Plus Excessive Fan Noise
Hi
The server is a 8 bay SFF, only six (6) are populated with:
2x 1TB SAS HDD and 4X 1.8TB SAS HDD.
The Fan Speed in the ILO fluctuates between 24% and 31%.
Regards
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тАО08-30-2023 06:08 AM
тАО08-30-2023 06:08 AM
Re: HP Proliant DL380 Gen 10 Plus Excessive Fan Noise
Hello,
Ensure that the BIOS is at version "1.80_07-05-2023 2023-08-08", iLO at version "2.96 2023-08-19", the Advanced Power Capping Microcontroller Firmware for HPE Gen10 and Gen10 Plus Servers at version "1.0.8 2021-09-15".
Regards,
Views expressed herein are my personal opinion and are not the views of HPE
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тАО09-04-2023 11:15 PM - last edited on тАО09-05-2023 09:17 PM by Sunitha_Mod
тАО09-04-2023 11:15 PM - last edited on тАО09-05-2023 09:17 PM by Sunitha_Mod
Re: HP Proliant DL380 Gen 10 Plus Excessive Fan Noise
@TVVJ Apologies for the late reply.
The below are updated tothe latest version.
1. ILO 5 version 2.96 Aug 17 2023
2. The power management controller firmware - version 1.0.8.
I cant seem to update the firmware of Advanced Power Capping Microcontroller Firmware for HPE Gen10 and Gen10 Plus Servers as it gives me an error, invalid signature file.
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тАО09-06-2023 07:27 AM - edited тАО09-06-2023 07:28 AM
тАО09-06-2023 07:27 AM - edited тАО09-06-2023 07:28 AM
Re: HP Proliant DL380 Gen 10 Plus Excessive Fan Noise
Hello,
It is suggested that for further assistance you may contact HPE Support. Please document all steps performed this far when doing so.
Regards,
Views expressed herein are my personal opinion and are not the views of HPE