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HP SA6400 Firmware Issue

 
catst22
Occasional Contributor

тАО01-07-2020 09:52 AM

тАО01-07-2020 09:52 AM

HP SA6400 Firmware Issue

Hello,

I Have an HP ProLiant DL380G4 with the HP Smart Array 6400 with EM. It worked flawlessly for 10 years but yesterday, it showed me an error: "The HP Smart Array 6400EM Firmware must be the same as the 6400." I dont understand this! It worked for 10 years and it stopped. Why is this? Someone help me? I need to get this server running ASAP.

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ShruthiSK
HPE Pro

тАО01-07-2020 10:29 PM

тАО01-07-2020 10:29 PM

Re: HP SA6400 Firmware Issue

Hi, 

1. What is the current version of the SA6400 firmware installed?

2. What is the OS installed in this server?

Regards,

Shruthi



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catst22
Occasional Contributor

тАО01-11-2020 06:47 AM

тАО01-11-2020 06:47 AM

Re: HP SA6400 Firmware Issue

Hello,

When the server was still running, it had Windows Server 2008 R2 Standard. Now, it wont boot because of the firmware issue. I am unsure of what firmware is currently on the controller. Can you tell me how I can check?

 

Thanks

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