HP Service Pack for Proliant version 2012.10.0 download problem...

[WilliamSENEZ]

Hi every body,

I have a problem to download a ISO file from this URL :

http://h18004.www1.hp.com/products/servers/service_packs/en/index.html

I click on the botton : Current Version SPP Version 2012.10.0 : This is OK

And I type my HP Passport login and password : This is OK

And I click on "Download" and at this step I have this screen : Access to the product requires login to a kiosk.
Please click on the link below to login to your kiosk:
Kiosk Login

I don't know what is this kiosk login.

This is the first time I see this message for downloding a SPP ISO.

Do you know what is the problem ?

Thank for you help and see you later...

William SENEZ.

[waaronb]

I get the same thing.  I wonder if they added SPP 2012.10.0 to the download site before it was actually ready to be downloaded.  I noticed that the readme for that version isn't actually available from the HTP ftp servers yet either, so I'm assuming the web release of SPP 2012.10.0 was prematurely done by someone, or they forgot to actually enable it for download.

Most of the components, at least for Windows 2008 R2, were available separately for download (updated agent, NIC, ACU, etc) but it's still always nice to have the latest full SPP to roll out to multiple machines.

I'm going to just check later and hope they resolve it... a few days won't matter much to me, but it is curious.

[ryanmcd]

Same here. Been trying since Friday :(

[MicRauni]

Also here!

HP told me to install latest Firmware .... but I can't download it.

Very Special!!

[WilliamSENEZ]

Hi guys,

I'm not sure but I think I find the HP SPP 2012.10.0 here : ftp.hp.com/pub/softlib2/software1/supportpack-generic/p16616538/v79530

What do you think about this file ?

See you...

William SENEZ

[Dave73]

Same issues.

[AlexanderIT]

---

@WilliamSENEZ wrote:

Hi guys,

I'm not sure but I think I find the HP SPP 2012.10.0 here : ftp.hp.com/pub/softlib2/software1/supportpack-generic/p16616538/v79530

What do you think about this file ?

See you...

William SENEZ

---

I'm downloading, I hope it works :)

[Drony]

It's not ISO, and it's size less than 2 GB, while size of original file should be 2.4 GB

Downloaded. It runs ok, but I'll be able to test only tomorrow

[AlexanderIT]

Ok, Tell me if it will work!

[WilliamSENEZ]

Hi,

This file is not a ISO image !

URL : ftp.hp.com/pub/softlib2/software1/supportpack-generic/p16616538/v79530

Don't download it ! Why the classic download don't work ?

I search the ISO file of HP SPP 2012.10.0 for proliant server. Where is it Mister HP ?

The classic URL download don't work : http://h18004.www1.hp.com/products/servers/service_packs/en/index.html

Please Mister HP resolve this problem...

William SENEZ

[Torsten. · Accepted solution]

Try this:

http://h18004.www1.hp.com/products/servers/service_packs/en/index.html

and select download 2012.10

or better

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SPP_2012.10.0

File size: 2397.45 MB MD5 checksum: d34f4f7d15fb719593ac81a332dff3eb

[WilliamSENEZ]

---

Hi, The problem is the same with this URL : http://h18004.www1.hp.com/products/servers/service_packs/en/index.html, this URL ask the "kiosk" login but no body have a kiosk login and password.... And this URL work correctly : https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SPP_2012.10.0 Thank for your help... See you later... William SENEZ

@Torsten. wrote:

Try this:

http://h18004.www1.hp.com/products/servers/service_packs/en/index.html

and select download 2012.10

or better

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SPP_2012.10.0

File size: 2397.45 MB MD5 checksum: d34f4f7d15fb719593ac81a332dff3eb

---

[AlexanderIT]

ok, now is working as always! 

[WilliamSENEZ]

Hi,

Yes this problem is solve...

Bye bye "kiosk" login...

Thank Mister HP...

See you...

William SENEZ

[BisonFrames]

Don't know whether to start a new thread on this one.

I've been trying to download, and I'm getting a message telling me that I will receive an email to allow me 'to complete your order'.

Are support packs now chargeable?

All I want to do is download an ISO and fix the damned thing!

[Torsten.]

It is still "Receive for free":

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SPP_2012.10.0


You will recive a mail with the link within.

[BisonFrames]

Thanks Torsten.

It's been about 2 hours since I submitted the form. Is it usually a slow process?

[Torsten.]

Click the link above, sign in and download the file. That's all. The mail is just for confirmation, but needed for the download.

[BisonFrames]

I click 'Receive for Free', I'm signed in, I fill in the form, then get the message promising the email. There's no other links to click, and the email does not arrive.

[Torsten.]

I tried this some minutes ago and it worked.

Browser problem maybe?

[BisonFrames]

It took until Christmas Eve, but I finally received the confirmations and was able to download.

Thanks for the help :-)