HP System Management Homepage not displaying properties

[Coppens-Groep]

I have installed the HPE SMH and it's working however it does not display any of the hardware.

For example in Component Status Summary it display No items.

How do I fix this?

My configuration is:

HP ProLiant DL380 G9, Windows Server 2016 Standard x64, HPE SMH version 7.6.2.1

[waaronb]

Is all of the other software installed, or at least the agentless driver? Without the agents (or agentless for ILO4 systems) drivers, the SMH can't get any of the hardware details.

[Coppens-Groep]

My apologies for the delay:

Currently I have installed:

HP Lights-Out Configuration Utility (cp030672)

HPE Insight Management Agents (cp031262)

HPE ProLiant Agentless Management Service (cp032257)

HPE System Management Homepage (cp032867)

iLO ¾ Management Controller Driver (cp030672)

Smart Storage Administrator (cp031012)

What else do I need regarding the System Management to work?

Thanks for your reply.

[Coppens-Groep · Accepted solution]

I got it resolved:

I contacted the support and they gave me the following advise:

-----------------

•HPE SMH installation guide:
•http://h20564.www2.hpe.com/portal/site/hpsc/public/kb/docDisplay/?docId=c04762119
 
•HPE SMH User guide:
•http://h20564.www2.hpe.com/portal/site/hpsc/public/kb/docDisplay/?docId=c04762146
-----------------
The SMH installation guide was not accurate to what you have to download and the search method in HPE is the most ideal for me.

However I solved it by downloading the SPP for the DL380 Gen9 and install SMH through that SUM.