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06-27-2024 12:03 PM - last edited on 06-30-2024 10:09 AM by support_s
06-27-2024 12:03 PM - last edited on 06-30-2024 10:09 AM by support_s
HPE BCM 5719 1gb 4p BASE-T OCP Adapter Appears in device inventory, is non operational
I have two identical DL360 Gen11 servers and a now almost two week old support case with no resolution.
Here's whats going on:
The BCM 5719 OCP adapter is shown in device inventory with a status of "unknown", but is non operational. It's in OCP Slot 15 as it was pre-assembled prior to shipping. I've found documentation that some OCP cards need a cable (or pair determined by CPU population). The problem is that I have to prove this is our situation before I am allowed to order the cables. Has anyone else run across this? Did anyone have to have the cables before the BCM 5719 OCP adapter will function?
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06-28-2024 03:05 AM
06-28-2024 03:05 AM
Re: HPE BCM 5719 1gb 4p BASE-T OCP Adapter Appears in device inventory, is non operational
Hi,
Did the support suggest to update the drivers or firmware for BCM5719?
https://support.hpe.com/hpesc/public/docDisplay?docId=a00112244en_us
https://support.hpe.com/hpesc/public/docDisplay?docId=a00133630en_us
Are you referring to OCP adapter bandwidth upgrade cabling?
Thank You!
I work with HPE but opinions expressed here are mine.
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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07-04-2024 03:38 AM
07-04-2024 03:38 AM
Query: HPE BCM 5719 1gb 4p BASE-T OCP Adapter Appears in device inventory, is non operational
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