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10-10-2021 05:34 AM - last edited on 10-10-2021 11:59 PM by support_s
10-10-2021 05:34 AM - last edited on 10-10-2021 11:59 PM by support_s
hpe blade blue screen
Hello
I have hp blade server , with esxi hypervisor went to blue screen, with following error 'cpu 7 / world 7905081 tried to re-acquire lock'
-What could be the issue, is it hpe?
-How i know if this done bcz power lost, how i can check logs?
Thanks
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10-10-2021 06:11 AM - edited 10-10-2021 06:13 AM
10-10-2021 06:11 AM - edited 10-10-2021 06:13 AM
Re: hpe blade blue screen
What's the type and model of the Blade server? Please share the screenshot here from the iLO.
Normally ESXi server showing as Purple Screen of Death (PSoD) which is mostly caused by the old or incompatible firmware and the ESXi driver.
Therefore, please update the Firmware, Driver, and the ESXi server using the HPE SPP .ISO file and then going through the VMware Update Manager.
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10-10-2021 06:14 AM
10-10-2021 06:14 AM
Re: hpe blade blue screen
It is ProLiant BL460c Gen8
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10-10-2021 06:19 AM
10-10-2021 06:19 AM
Re: hpe blade blue screen
Yes, normally it is hosted in the c7000 enclosure.
Please follow the suggestions to perform the update of the ESXi server blades Using HPE SPP.ISO file
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10-10-2021 09:45 AM
10-10-2021 09:45 AM
Re: hpe blade blue screen
2- these servers running more than a year, why just crash happen now if issue as you mentioned related to firmware/driver?
3-is there useful logs I can check to confirm about this issue?
Thanks