HPE Proliant DL20 Gen10 fans noise

[Alekhly]

I bought HPE Proliant DL20 Gen10 server for FreeBSD 12.2R
Generally It works fine, but it's very loud
Fans speed does not drop below 30-40% when working with FreeBSD
I found a similar issue - https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00083154en_us, but this solution contains a link to Agentless Management Service for Red Hat

Is there a solution for the problem with fans noise for FreeBSD?

[support_s]

System recommended content:

1. HPE ProLiant DL Gen10 Server - Fans Running at High Speed

2. Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus Servers

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[Ihaqueit]

Follow these,

1. In the iLO web interface, navigate to the Information > System Information page.

2. Click the Fans tab.

3. Verify the fan status and fan speed.Fan speeds greater than 60% are expected to be loud.

4. If the fan is running at a higher speed than expected

if still issue is there then please logs a support case with HPE to check and assist further.  

[Alekhly]

I'm trying to follow steps of the first link resolution, but I get an error

[Alekhly]

Server information

Temperatures

If I enable HPE Smart Array S100i SR Gen10, then fans work quiet

Else, when I disable the Smart Array, fans work loudly

Another problem appeared, I create logical drive in the Smart Array

but Windows Server 2019 setup no hard drives found (when I disable the Smart Array, hard drives work fine)

Anyway, I don't need RAID, I need quiet server and I need any solution for this

[AleksandraIsa]

Document - Advisory: (Revision) HPE ProLiant DL20 Gen10/Gen10 Plus Server - Fans Run At Higher Speed When Embedded Storage control Is Set To Advance Host Controller Interface (AHCI) Mode | HPE Support 

if you don't need fault tollerance, you can make Raid 0

[Onja]

had a similar, updated the firmware and issue solved.

[set4]

O barulho parou  completamente ou só para depois de inicializar o sistema operativo.

no meu caso eu actualizei mas continua a fazer muito barulho e so para minutos depois de inicializar o S.O

quando entro na BIOS ou no Intelegen Provi o barulho nao para. 

Alguem tem uma solução?

Google Translated: 

The noise stopped completely or only stopped after booting the operating system.

In my case I updated but it continues to make a lot of noise and only for minutes after booting the OS

When I enter the BIOS or Intelegen Provi the noise does not stop.

Does anyone have a solution?

[Sunitha_Mod]

Hello @set4,

Thank you for posting! You might want to consider creating a new topic by utilizing the ""New Discussion"" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.

[adeelarifbhatti]

Hi,

 I have the same problem, I can only run the fan with optimized cooling and don't have the possibility to lower the fan speed below 42%, they are very noisy. Did someone find a fix yet ?

My system Rom version is U60 v1.72 (04/20/2023).

BTW, what is the difference between the "System ROM Flash Binary " and "ROM Flash Firmware Package"  ? Both are for Bios or anyone of them is for iLo ?

[Mr_Techie]

Hello @adeelarifbhatti 

Good day!

You can refer the advisories here, I hope these helps! 

Let me know. 

[Fixertechs]

For my HPE DL20 Gen 11 it was as follows

1. Install the ILO channel driver if you havent: iLO 5 Channel Interface Driver for Microsoft Windows Server 2022 | HPE Support

2. Install the Agentless management service: HPE Gen11 Agentless Management Service for Microsoft Windows x64 | HPE Support

Immediately Fans went from 46% to 6% in ILO -> Power -> Fans

[adeelarifbhatti]

I am running FreeBSD on it.

[Mar66]

Risolto per me con l'installazione dei 2 pacchetti suggeriti.  Da 45%  a 6%...formidabile!!

Google Translated: 

Solved for me by installing the 2 suggested packages. From 45% to 6%...amazing!!

[BunnyPon]

1 - try updating the ILO to at least 3.06

2 - are you using non HP drives, I had endless fan fun until I found drives that had the right smart temp_c field. If the controller doesn't see the temperature in smart, it throws a wobbly and Fan3 goes to takeoff speed. HOWEVER, fan1 and fan2 are just ticking over.

3 - I gave up on freebsd on my DL20, since it runs a tv tuner and linux, but the ml30 is just fin with freebsd 14 and the fans are not painful at all. Maybe if I can get another one, I'll try again.