HPE ProLiant DL360 G10 doesn't see the fan 7

[bartiszosti]

Hello,
I have weird issue.
My server doesn't see the fan 7 in the iLO, but the fan works.
I replaced the fan with other one, which the server sees but there is no information about the fan 7.
Do you have some suggestions what is wrong?

[Suman_1978]

Hi,

I would first update the iLO FW to check if issue resolved.
Clean the fan slot for any accumulated dust.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[bartiszosti]

@Suman_1978 

Hi,

I updated the iLO firmware and the rest by the SPP, cleaned everything and mixed fans, but still the same.

There are other issues:
   - somehow the server does not recognize PCI cards, but in other one the same card works.
   - the server have troubles with recharging the energy pack. 

Unfortunatelly, I think, there is something wrong with system board.

[Suman_1978]

Hi,

Try clearing the NVRAM, S6 switch.
https://techlibrary.hpe.com/docs/iss/DL360_Gen10/msg/GUID-561C370B-8FA9-468E-9B0A-BDEE7F82927E.html

If problem persists, please open a case with HPE Support.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics