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HPE Smart Array P840 Controller & MB014000JYCJV

 
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Rhapthorne
Frequent Visitor

‎06-28-2024 07:32 AM - last edited on ‎07-03-2024 06:31 AM by

‎06-28-2024 07:32 AM - last edited on ‎07-03-2024 06:31 AM by

HPE Smart Array P840 Controller & MB014000JYCJV

Hello;
Our Server DL380 Gen9 with HPE Smart Array P840 Controller v7.00
Does not recognize the MB014000JYCJV SAS HDD....
Any Ideas?
Edit: System Rom 11/23/2021

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SydUmar_1
HPE Pro

‎07-03-2024 03:45 AM - last edited on ‎09-16-2024 02:22 AM by

‎07-03-2024 03:45 AM - last edited on ‎09-16-2024 02:22 AM by

Solution

Re: HPE Smart Array P840 Controller & MB014000JYCJV

Hello @Rhapthorne 
It appears that the drive model is not supported on Gen9 servers. Please refer to the part usage details in this link - https://partsurfer.hpe.com/Search.aspx?SearchText=P11518-001 :

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Rhapthorne
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‎07-03-2024 06:21 AM - last edited on ‎09-16-2024 02:22 AM by

‎07-03-2024 06:21 AM - last edited on ‎09-16-2024 02:22 AM by

Re: HPE Smart Array P840 Controller & MB014000JYCJV

Thank you for the reply.
The Conclussion is that the Tray in which the Drive is deliverd is not compatible to gen 9.
i disasembled one and put it i a dump drivetray, the drive was recognized. but ilo says its not trusted. thanks. closed
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