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тАО04-01-2020 09:44 AM - last edited on тАО04-02-2020 11:28 PM by Parvez_Admin
тАО04-01-2020 09:44 AM - last edited on тАО04-02-2020 11:28 PM by Parvez_Admin
hpssacli and ilo
Hello dear community,
Something very strange that I experienced on 3 of my ProLiant BL460c Gen8.
When I check raid status through hpssacli command in OS, I get following result
# hpssacli ctrl all show status
Smart Array P220i in Slot 0 (Embedded)
Controller Status: OK
Cache Status: Temporarily Disabled
Battery/Capacitor Status: Recharging
When I check through ilo, it tells me all ok [green] as you see below:
Question is, which one shall I trust ilo or hpssacli ? I would say ilo, makes more sense.
I think battery status did flap at some point and generate this situation.
Is there a magic hpssacli option that will force resfresh its status ? I've tried already a rescan already but no changes.
Most probably a server power-cylce will fix this, but was looking for an "online" fix if there is one...
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тАО04-02-2020 02:44 AM
тАО04-02-2020 02:44 AM
Re: hpssacli and ilo
Hello,
I hope all is well.
As per shared information, Battery/Capacitor Status is showing "Recharging" mode. Current SA P220i firmware 4.68 needs to update with the latest because it is running very old firmware.
Update SA P220i firmware as per the below sequence. 4.68----->6------>7.02 or 7.02 (B)------>8.32
I think the server is running very old bios and firmware. I would request you check/update the server with the latest bios to avoid and production impact.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО04-05-2020 07:59 AM - last edited on тАО04-05-2020 11:31 PM by Parvez_Admin
тАО04-05-2020 07:59 AM - last edited on тАО04-05-2020 11:31 PM by Parvez_Admin
Re: hpssacli and ilo
Hi @1000ouz ,
You should check Battery/cache status in ILO and until it report Battery/Cache Status is FAILED, there is nothing to worry about.
I believe this status its normal during battery charge cycle (Discharging-Charging),
Battery may be having very low charge that point of time.
also
As suggested by @SanjeevGoyal , you should update controller firmware to latest.
Hope this helps!
regards,
Sudhir
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО04-08-2020 06:34 PM
тАО04-08-2020 06:34 PM
Re: hpssacli and ilo
first update the card fw , use SPP iso could be easy way .
second , if you have other server with same card ,switch the Capacitor . see if the issue still same.
replace a p220 Battery/capacitor is not that much cost now.