illegal opcode on DL 360

[HB3]

Dears, 

i was in installing a RedHat OS on a DL360 server, the installation got interrupted while the installation progress.

i have -remounted the iso file from CD/DVD and cold Boot the system but instead of booting, I got a red screen of death with the message: Illegal Opcode.

can someone help or have an idia about the issue? 

for bios settin gi had configured RAID-1.

[Sham82]

Hi

Please find the below Customer Advisory for related issue :

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00054230en_us

Thank You

HPE Employee

[HB3]

Dears, 

really thanks for your quick replay,

actually we have 1.99 version and still have the same? 

Ps:

HPE Smart Array E208i-a SR Gen10 1.99 Embedded RAID

also after done a hard reboot of the server, mount the iso image and cold reboot the server i found that it can not boot from the CD/DVD.

i have noticed that before doing hard restart of the cold reboot takes around 15 min to be done. after done the hard restart it toot 5 min around.

also, i have faced two times and err "session closed due to firmware upgrade"

please note that we have below bios config:

- legacy mode with CD/DVD, USB. harddrive..

-RAID-1 configured 

- Hyperthreading disabled.

- virtualization enabled.

- power performance max performance.

could it be a firmware issue " not well installed ... " any kind of advice? 

thank in advance!

[Sham82]

Hi,
to rule out any Firmware issue , we would suggest you to please Run latest SPP once :
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_d1f232bbe34b44f797a95b298c#tab-history

Thank You 

HPE Employee

[HB3]

Dear Shaminder, 

Thanks a lot for your support!  we will install it.