iLO health degraded and HPE Smart Storage Administrator not available

[McFlyPartages]

Hello,

I just bought an HP MicroServer Gen 8, but I have several problems and I would like to know if it's serious or not.

1) I have the iLO degraded in the iLO control dashboard (however, I can access it without any problem). I can reset the iLO and format the integrated flash memory, but it comes back as soon as I launch the server. Is this normal or fixable?

https://zupimages.net/viewer.php?id=24/12/0mlg.png
https://zupimages.net/viewer.php?id=24/12/hlp8.png

2) HPE Smart Storage Administrator doesn't seem to be installed, when I boot with F10 then F5 to declare my array on the fifth disk it reboots on the network card.

I tried to reinstall intelligent Provisionning (1.74 rt 1.71), but it gives me an nvram error.
I tried to reinstall the SSP8.1, but it goes to a busybox terminal with lots of errors.

Have you ever had these problems and fixed them?

Thanks in advance

[support_s]

System recommended content:

1. HPE iLO 4 2.82 User Guide | Using key managers with iLO

2. HPE iLO 5 3.02 User Guide | Using key managers with iLO

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[Suman_1978]

Hi,

I would first recommend to update iLO firmware and Storage Controller firmware.

Here are the drivers for MicroServer Gen8.
Here is a post which talks about same issue you are having.

Thank You!
I work with HPE but opinions expressed here are mine.

[McFlyPartages · Accepted solution]

Thank you for your reply.

I managed to put the ilo back in good health with the Service Pack Proliant Gen 8.1 image. I don't quite understand how but it worked.

For Intelligent Provisioning I managed to install 1.74 which gave me back access to the HPE Smart Storage Administrator.

[Sunitha_Mod]

Hello @McFlyPartages,

That's Excellent!

We are extremely glad to know you were able to find the solution and we appreciate you for keeping us posted.