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тАО10-18-2021 08:15 AM - last edited on тАО10-21-2021 02:08 AM by support_s
тАО10-18-2021 08:15 AM - last edited on тАО10-21-2021 02:08 AM by support_s
I am seeing an issue where html5 console for ilo4 and ilo5 causes the client cpu to shoot to 100% and cause the webpage to hang. Issue is present in Edge 93 stable and newer and not present in Edge 92 and older.
I am seeing the issue within a Server 2019 vm but have also tried Win10 20H1 vm and it is also present there. Interestingly it is not present on my laptop with latest Edge. So I am thinking this may be related to GPU hardware acceleration.
Anyone seeing this issue?
Solved! Go to Solution.
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тАО10-18-2021 08:18 AM
тАО10-18-2021 08:18 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Edit: confirmed disabling hardware acceleration in Edge on my laptop causes the issue to appear also.
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тАО10-25-2021 03:33 AM
тАО10-25-2021 03:33 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
We have the exact same problem but disabling hardware acceleration has made no difference. Running Edge 95.
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тАО10-25-2021 04:08 AM
тАО10-25-2021 04:08 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Thanks for the confirmation.
I narrowed down the version of Edge this was introduced in:
It is also an issue in latest Google Chrome so this is a Chromium issue.
There is a bug here that seems very similar to this case but was closed as won't fix. There may have been some update to the webgl detection logic. So will proabably need an iLO update from HPE to fix.
https://bugs.chromium.org/p/chromium/issues/detail?id=1261406&q=gpu&can=1
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тАО10-27-2021 06:23 AM
тАО10-27-2021 06:23 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Ok so the long and short is Chromium nor HPE will fix this so back to using Firefox as that doesn't display the issue (at the moment).
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тАО10-27-2021 06:30 AM
тАО10-27-2021 06:30 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
For now yes, I would hope for an updated ilo firmware from HPE though.
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тАО11-03-2021 02:31 PM - edited тАО11-03-2021 02:35 PM
тАО11-03-2021 02:31 PM - edited тАО11-03-2021 02:35 PM
SolutionI tracked this down to a recent change in Chromium that changes the default renderer from legacy SwiftShader GL to SwANGLE. A workaround until HPE can provide an update is to use the flag --use-gl=swiftshader-webgl
Source:
https://groups[dot]google[dot]com/a/chromium.org/g/ozone-reviews/c/Q84FY6bZ4UA
(Note: for some reason the forum won't allow to post this link, hence the [dot])
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тАО12-30-2021 12:28 AM
тАО12-30-2021 12:28 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Same Problem here. Start edge with --use-gl=angle --use-angle=swiftshader ist working.
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тАО12-30-2021 04:54 AM
тАО12-30-2021 04:54 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Also just tried it with the most recent 96 version and no luck either.
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тАО12-30-2021 05:00 AM
тАО12-30-2021 05:00 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Have you tried starting edge witgh "--use-gl=angle --use-angle=swiftshader"? For me this is working.
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тАО12-31-2021 03:49 AM
тАО12-31-2021 03:49 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Just tried that again still maxes out the CPU to 100%
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тАО02-02-2022 05:32 AM
тАО02-02-2022 05:32 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
The mentioned workaround doesn't work for me neither, same for Chrome and Edge. Who would have thought that you have to use IE for HTML5? What annoys me the most is that since today there is no official statement from HPE that this problem exists, or am I blind?
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тАО02-03-2022 02:02 PM
тАО02-03-2022 02:02 PM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Edge and Chrome both have a function that can be controlled by Group Policy that will also rectify this issue.
Enable the below policy(s) to disable 3D graphics APIs.
Microsoft Edge
Computer Configuration\Administrative Templates\Google\Google Chrome\
Policy Name: Disable support for 3D graphics APIs
Policy Setting: Enabled
Chrome
Computer Configuration\Administrative Templates\Microsoft Edge\Google Chrome\
Policy Name: Disable support for 3D graphics APIs
Policy State: Enabled
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тАО02-03-2022 08:58 PM
тАО02-03-2022 08:58 PM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Thanks, G3389. This works perfektly.
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тАО02-21-2022 01:42 PM
тАО02-21-2022 01:42 PM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
For anyone that doesn't have the Chrome or Edge ADMX packages imported, just use this Registry change. I didn't have a "Google" or "Chrome" key so I had to create them. Re-launched Chrome and the issue immediately disappeared.
Valid for Chrome Browser version 9 or later.
Windows registry:
Key Path: HKLM\Software\Policies\Google\Chrome\
Value Name: Disable3DAPIs
Value Type: Boolean (REG_DWORD)
Value Data: 1
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тАО02-22-2022 02:25 AM
тАО02-22-2022 02:25 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Thanks for the registry, that worked for chrome. Do you know the keys for Edge? I have tried various combinations based on the Google one in the registry with no luck.
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тАО02-22-2022 02:27 AM
тАО02-22-2022 02:27 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
HKCU\SOFTWARE\Policies\Microsoft\Edge\Disable3DAPIs=1 REG_DWORD
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тАО02-22-2022 02:34 AM
тАО02-22-2022 02:34 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Many thanks for the keys. They finally seem to work.
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тАО02-22-2022 02:38 AM
тАО02-22-2022 02:38 AM
Re: iLO HTML5 console crippling performance in Microsoft Edge 93+
Awesome - thanks, thats worked a treat.