ProLiant Servers (ML,DL,SL)
1830729 Members
2329 Online
110015 Solutions
New Discussion

ILO4 Update bei ESXI - The software is not supported for installation on this s

 
Xerxes35
Occasional Visitor

ILO4 Update bei ESXI - The software is not supported for installation on this s

Hi,

i try to update my ILO4 2.55 to 2.82 over SSH in ESXI 7.0.1 and it gave me the error: The software is not supported for installation on this system.

did i need a special Licence to make that update ore what is the reason for that error? 

i have ILO4 licence livetime on the server. 

 

Thanks for help...... 

6 REPLIES 6
Cali
Honored Contributor

Re: ILO4 Update bei ESXI - The software is not supported for installation on this s

I would use the iLO Web Page for Updates, but anyway.

2.55 is from 2017, you should try some steps between.

I don't think it's a License problem.
Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
Xerxes35
Occasional Visitor

Re: ILO4 Update bei ESXI - The software is not supported for installation on this s

@Cali 

thanks, i had the same idea and start step by step update from the Server webpage, but non of the Updates goes in ?! 

 

Cali
Honored Contributor

Re: ILO4 Update bei ESXI - The software is not supported for installation on this s

Strange

My next Steps will be:

Reboot (Reset) iLO

Boot from SPP ISO and try Offline Update

Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
Xerxes35
Occasional Visitor

Re: ILO4 Update bei ESXI - The software is not supported for installation on this s

In iLO4, -> Administration -> Firmware, there is the possibility to update the Firmware, i try there to update, the upload works, but it didnt update. 

And i dont have the SPP CD. 

Cali
Honored Contributor

Re: ILO4 Update bei ESXI - The software is not supported for installation on this s

If it is a Gen9 Server you can Download it here: Service Pack for ProLiant (SPP) Version Gen9.1 | HPE

Boot from the ISO and it will Update all Server Firmware (or only iLO if you Choose).
You can also create a Bootable USB Stick, The Tool is in a Folder of the ISO Image.

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
Xerxes35
Occasional Visitor

Re: ILO4 Update bei ESXI - The software is not supported for installation on this s

Thanks, for that we need an active warranty subscription.

"An active warranty or support agreement covering Proliant servers must be linked to your HPE Support Center profile to access this application."

why is HP not let customers to download such an important ISO?