In DL360 Gen 9 - "x64 exception type 02 - nmi detected. please check IML for more details"

[sai19]

In DL360 Gen 9 getting error "x64 exception type 02 - nmi detected. please check iml for more details". We are running BIOS "P89 v3.30 (09/21/2023)"

[sai19]

[sai19]

Attaching the IML logs if those can help to identify the issue,

[Tam92 · Accepted solution]

This is a hardware error on the device installed in PCI slot 2.

Also there is a smart storage battery failure and the battery needs to be replaced.

Please check if the PCI card in slot 2 is running on the latest firmware.. If not , please update the firmware.

If the issue is not fixed after updating the firmware, you need to get the card replaced.

Thanks,
TAM

[support_s]

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[sai19]

Thanks TAM for the info, if we require more info will get back to you. Thanks!

[Sunitha_Mod]

Hello @sai19,

That's Awesome! 

We are extremely glad to hear your concern has been addressed. Feel free to reach out if you need any further assistance.