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тАО09-12-2018 11:12 AM
тАО09-12-2018 11:12 AM
kmod-hpsa can not be installed
Hi,
I wanted to install kmod-hpsa on CloudLinux (CentOS 7.2/RHEL7), because it is needed for hp-snmp-agents to work. ((check_ilo2): Error Code (1) "CPQCIDRV driver is not loaded.")
The server is a ML310e Gen 8
This is what I got: Error:
Package: kmod-hpsa-3.4.20-136.rhel7u5.x86_64 (HP-spp)
Requires: kernel(__x86_indirect_thunk_rax) = 0x2ea2c95c
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
~# uname -r
3.10.0-714.10.2.lve1.5.17.1.el7.x86_64
Please, send me suggestions how to solve this.
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тАО09-19-2018 09:58 AM
тАО09-19-2018 09:58 AM
Re: kmod-hpsa can not be installed
This file is for a system running 7.x update 5 which uses kernel 3.10.0-862.el7.x86_64
the snmp agents should work with the hpsa driver included with the kernel you are running. What error are you getting from the snmp agents that prompted you to this upgrade path?
What disk controller are you using? The standard shipping controller Dynamic Smart Array B120i Controller does not use this driver. Does this system contain an optional Smart Array controller?
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тАО09-19-2018 10:11 AM - edited тАО09-19-2018 10:14 AM
тАО09-19-2018 10:11 AM - edited тАО09-19-2018 10:14 AM
Re: kmod-hpsa can not be installed
Hello,
The raid controller is a P222. I can use hpacucli to get information about the controller and drives.
The system frequently becomes slow. CPU load is normal, I think it's most likely because of disk io problems.
I wanted to check if the hp snmp agents or the hp management homepage show some errors but neither of them can access useful information.
If I start hp-snmp-agents I get the error mentioned in the first post:
Sep 19 19:08:48 servername hpasmlited[2799305]: (check_ilo2): Error Code (1) "CPQCIDRV driver is not loaded."
Sep 19 19:08:48 servername hpasmlited[2799305]: The Integrated Lights-Out Management Processor is not responding!
Sep 19 19:08:48 servername hpasmlited[2799305]: Sleeping 30 seconds and will retry . ..
Sep 19 19:09:19 servername hpasmlited[2799305]: (check_ilo2): Error Code (1) "CPQCIDRV driver is not loaded."
Sep 19 19:09:19 servername hpasmlited[2799305]: The Integrated Lights-Out Management Processor is not responding!
Sep 19 19:09:19 servername hpasmlited[2799305]: Sleeping 30 seconds and will retry . ..
Sep 19 19:09:49 servername hpasmlited[2799305]: (check_ilo2): Error Code (1) "CPQCIDRV driver is not loaded."
Sep 19 19:09:49 servername hpasmlited[2799305]: The Integrated Lights-Out Management Processor is not responding!
Sep 19 19:09:49 servername hpasmlited[2799305]: Sleeping 30 seconds and will retry . ..
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тАО09-19-2018 10:41 AM
тАО09-19-2018 10:41 AM
Re: kmod-hpsa can not be installed
check and see if the iLO CHIF driver is loaded,
# lsmod | grep hp
Should return hpilo and possibly others like hpwdt
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тАО09-19-2018 10:42 AM
тАО09-19-2018 10:42 AM
Re: kmod-hpsa can not be installed
also what version of hp-health and hp-snmpagents are you running?
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тАО09-19-2018 11:35 AM
тАО09-19-2018 11:35 AM
Re: kmod-hpsa can not be installed
root@servername:~# lsmod | grep hp
hpwdt 14278 0
hpilo 17381 0
shpchp 37032 0
hpsa 99212 3
scsi_transport_sas 41224 1 hpsa
Name : hp-health
Arch : x86_64
Version : 10.80
Release : 1855.21.rhel7
Size : 1.2 M
Repo : installed
From repo : HP-spp
Name : hp-snmp-agents
Arch : x86_64
Version : 10.80
Release : 2965.21.rhel7
Size : 4.4 M
Repo : installed
From repo : HP-spp
root@servername:~# hpasmcli -s
ERROR: Could not open /dev/cpqhealth/cdt.
Please make sure the Health Monitor is started.
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тАО09-20-2018 05:04 AM
тАО09-20-2018 05:04 AM
Re: kmod-hpsa can not be installed
I've asked the data center to put a KVM console on the machine.
I can see a buch of "hpilo: Open could not dequeue a packet" errors. I did a restart on the server after updating all the packages. The errors came back.
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тАО09-20-2018 05:11 AM
тАО09-20-2018 05:11 AM
Re: kmod-hpsa can not be installed
Can you access iLO GUI or CLI interface?
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тАО10-19-2018 01:10 AM
тАО10-19-2018 01:10 AM
Re: kmod-hpsa can not be installed
I think I found the issue. When I reboot the server I get a message that the connection to iLO timed out (on the bios/system init. screen), so probably the iLO died in the server, but not sure. I haven't seen amber LED on the motherboard or power led.