LO100i Remote KVM not Working

[Allen Huang_1]

How can we get the virtual KVM working in the Lights-Out 100 ILO of DL170 systems?

Perhaps it's user error, but going to the Virtual KVM (i.e. http://r7c1418-maint ) gives a a Java applet that doesn't show the screen, just hotkeys.

We already installed Advanced license key.
Do we need a dedicated NIC?

[James Cartwright, KONE]

Did you ever get this figured out? We have a DL160 G6 doing the same thing after a system board replacement.

[Ali]

HI Allen,

ILO 100 firmware update/reflashing has resolved the similar issue I had on 100 series server. please be patient while updaint ILO 100 as it takes 10-15 mins.

However, Make sure you have Java Virtual Machine installed and enabled from the browser.

Please let me if this helps,

thanks
Aftab

[Allen Huang_1]

It turned out that the NVIDIA Quadro FX5800 graphic card interferes with the Remote Console Client. With the card installed, only the graphic for the Java client displays. None of the text beneath the logo shows up. The remote console window opens but it shrinks down to only the toolbar. After removing the graphics card, the virtual KVM works. Also, the text displayed beneath the Remote Console graphic. My guess is that The LO100 ASIC handles the integrated graphics so thatâ s how the KVMS is set up to operate. You can't get virtual KVM when youâ re not using the integrated video.

[Christian B.]

We have the same issue with a Quadro 2000 card installed in a DL 180 with a LO 100i.
The virtual KVM screen shows only the controls.