Microserver Gen 10 plus System test error

[Hermann77]

Hi everyone, I tried to do a hardware test with Intelligent provisioning tool but I found the error shown in the image below:

The installed firmware in my Microserver Gen 10+

I think I need to update the Intel (R) I350 Gigabit Network Connection firmware but I couldn't find it on the HPE Support site. Do you have any ideas on how to solve it?

[TVVJ]

Hello,

You may download the firmware of the network adapter from here.

Regards,

[Hermann77]

@TVVJ Thank for your reply!! What is the correct  firmware of the network adapter? Is possible install it using the iLO gui panel??

[TVVJ]

Hello,

You may download the firmware from this link.

Download it and extract it to a folder and you may use the iLO feature "Update Firmware" for this purpose. 

If the firmware version is very old, you need to update it as stepping up or down the ladder until the version needed. It it highly recommended that it is not directly updated to the latest version.

Regards,

[MV3]

Hello,

I agree with TVVJ, You can obtain the firmware via the link provided by TVVJ. Once downloaded, extract it to a folder and utilize the iLO feature "Update Firmware." 
Should the firmware be considerably outdated, ensure to update it incrementally, gradually moving to the required version rather than directly leaping to the latest one. 
This approach is strongly advised.

Cheers....

[Hermann77]

Openmediavault 6 is installed on my Microserver (a Linux distribution based on Debian)

I tried to download and extract the executable file (indicated in the link of your answers) on my PC but I don't understand which file I need to upload with ilo firmware update. I tried several files but none of them work.

I also tried win linux version of Intel Online Firmware Upgrade Utility for Linux x86_64 . 

I connected via ssh to the Microserver and followed the instructon on the support download page but the error shown in the figure belows appears.

[MV3 · Accepted solution]

Hello,

Could you attempt to upgrade the firmware from SPP in either offline or online mode?

Link for your reference : https://techlibrary.hpe.com/docs/enterprise/servers/icsp/7.5.1/webhelp/content/s_osdbuildplan_how_fw_add.html

If further assistance is required, please open a support case with HPE.

Cheers...

[Hermann77]

Hello,

i solved the firmware upgrade with the SPP ISO file!! Thanks for your advice!!

Cheers..

[Sunitha_Mod]

Hello @Hermann77,

That's Awesome! 

We are extremely glad to know the problem has been resolved and we appreciate you for keeping us posted.