Missing PCI device driver

[paul Oxenham]

Hi,

I've just installed W2003 32-bit R2 SP2 on a new DL380 G5. I have installed Firmware Maintenance 7.91, the latest support pack and run all Windows Updates (inc optional).

Looking under the Device Manager "other devices" I can see there are PCI drivers missing for an unknown device at location "PCI bus 1, device 4, function6".

Also reported is an unknown device "on PCI standard ISA bridge" which I guess is linked.

Can anyone assist please? I can't get through on the HP tech support line....

Thanks!

Paul

[~sesh]

Do you have any additional hardware components installed? Like PCI cards? If not, then try installing the Null IPMI driver.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=uk&prodTypeId=15351&prodSeriesId=1121516&swItem=MTX-UNITY-I24253&prodNameId=3288134&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0

Hope this helps!

[paul Oxenham]

Thanks Adric,

Your recommendation removed the "PCI Standard ISA bridge" from the device list.

I'm still left with the unknown PCI device though, any suggestions on how to resolve this?

Thanks again

Paul

[~sesh]

I am not sure about this, but it could be High Precision Event Timer. Please install the driver from:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=uk&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-683a205a1e5e4d819a6851eeb9

Let me know if the yellow bang persists. :)

[paul Oxenham]

No joy this time.

Still got the missing PCI device driver....

Thanks for your continued help though!

Paul

[~sesh · Accepted solution]

:( Have you got the latest Proliant Support Pack? Run the hpsum.exe & see if it lists out any components that need to be installed.

Also, have you got any PCI controllers / cards installed in the server? Try to remove the Unknown device (from the device manager) & reboot the server. It should detect & display the device. May be you can install a standard driver for this device.

[paul Oxenham]

Adric,

The last suggestion nailed it! I was absolutely convinced I'd already run the Support Pack, but I ran it again and guess what - it required 30+ updates. I think I'd kicked it off last time but not actually clicked [Install]. I think I need a few days off!

Many thanks for your assistance.

Paul