ML110 GEN10 FAN NOISE AND SPIN FAST AFTER UPGRADE

[Makeku]

HELLO, AFTER UPGRADING THE SERVER WITH SPP 2024.09 IT STARTED TO MAKE NOISE, THE FANS ARE GOING VERY FAST (FAN 1 40-50% AND FAN 3 80-90%)
TEMPERATURES SEEM NORMAL
SOMEONE HELP ME!

THEN THE FIRMWARE INFO

1.2TB 12G SAS HDD HPD8 Slot=1:Port=2I:Box=1:Bay=6   240GB 6G SATA SSD HPG4 Slot=1:Port=1I:Box=1:Bay=1   900GB 12G SAS HDD HPDA Slot=1:Port=1I:Box=1:Bay=3   900GB 12G SAS HDD HPDA Slot=1:Port=1I:Box=1:Bay=4   900GB 12G SAS HDD HPDA Slot=1:Port=2I:Box=1:Bay=5   Embedded Video Controller 2.5 Embedded Device   HPE Ethernet 1Gb 2-port 332i Adapter - NIC 20.30.41 Embedded LOM   HPE Smart Array P408i-p SR Gen10 7.11 PCI-E Slot 1   HPE Smart Storage Energy Pack 1 Firmware 0.70 Embedded Device   iLO 5 3.09 Oct 08 2024 System Board   Innovation Engine (IE) Firmware 0.2.3.0 System Board   Intelligent Platform Abstraction Data 16.1.0 Build 21 System Board   Intelligent Provisioning 3.64.2 System Board   Power Management Controller Firmware 1.1.4 System Board   Power Management Controller FW Bootloader 1.1 System Board   Power Supply Firmware 2.03 Bay 1   Power Supply Firmware 2.00 Bay 2   Redundant System ROM U33 v3.30 (07/31/2024) System Board   Server Platform Services (SPS) Descriptor 1.2 0 System Board   Server Platform Services (SPS) Firmware 4.1.5.2 System Board   System Programmable Logic Device 0x17 System Board   System ROM U33 v3.34 (09/30/2024) System Board

[Suman_1978]

Hi,

As your server is already on new firmware, I would suggest to check these things.

If you have installed any unwanted PCI cards, please remove them and test the fan.
You can also test the fans while the server is in UEFI mode (before booting to OS).
Check if all the fans are actually working.

https://support.hpe.com/hpesc/public/docDisplay?docId=a00017522en_us&page=GUID-F843B4ED-24FF-4403-ABC9-EB23680A3885.html&docLocale=en_US

Thank You!
I work with HPE but opinions expressed here are mine.

[BunnyPon]

I don't have an ML110 G10, so take this with a grain of salt. (I have ML30 G10 *3 because they are cheap on yahoo auctions!) I do want one, but can't justify it unless 2 of the existing toys expire, and all these stories of noisy fans put me right off getting one.

Please go to your ILO, and in the temperature tab, see what it thinks 04-HD Max is. This (probably) comes from the P408i.

((( This might be something different like 04-HD Max. )))

The absense of this, with SSDs that aren't made of unobtainium, is Fan2 (rear case fan) in turbine mode. It also causes Fan3 (cpu) to go a little faster.

s1 p2 bay6  SAS HDD,

s1, p1, bay1 SATA SSD, (smells like an HP one)

s1 p1 bay3 SAS HDD,

s1 p1 bay4 SAS HDD

s1 p2 bay5 SAS HDD

The presence of HDD's suggest you should have a reasonable value for 04-HD Max ...

[Makeku · Accepted solution]

Hi everyone, I have done several tests to solve the problem, I moved the hard disks, cleaned the dust, removed the ssd and without booting I checked if the fans increased but no solution.
Searching well on the internet I found this article:
https://support.hpe.com/hpesc/public/docDisplay?docId=a00141344en_us&docLocale=en_US
where it is reported that some hard disks (including the ones I have) need more cooling to work.
I then understood that the firmware update of the hard disks could have changed the speed of the fans.
I performed a firmware download of the 15k rpm SAS hard disks and magically everything returned to normal!
The good news is that I found the solution, the bad news is that it seems that these hard disks rot if they work at high temperatures.

[Sunitha_Mod]

Hello @Makeku, 

Great! 

We are glad to know you were able to find the solution and we appreciate you for keeping us updated.