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My hp proliant 380p g8 not recognize my 10 tb sas drive

 
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Occasional Visitor

My hp proliant 380p g8 not recognize my 10 tb sas drive

DL380p G8 P420i - Hard Drive Limitations (10TB sas drives not working)
I've been doing a fair bit of reading on the matter but have hit a few road blocks on the way. To summarize what I'm working with:

*Out of warranty DL380p G8 LFF (12 Bay) with P420i 2Gb cache.

*6 x 3TB HGST Raid 5 Array - Has been working for 2 years now without a hitch.

*VMWare Vsphere 6.5.

*Updated P420i firmware to newest 8.32.

*iLO4 updated to 2.61.

When i put my 10tb sas drive only blink few second and when turn off
And on smart array not detect it.
What should i do????
2 REPLIES 2
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HPE Pro

Re: My hp proliant 380p g8 not recognize my 10 tb sas drive

Hello,

DL380p Gen8 supported a maximum 8TB hard disk.  Please follow the supporting documents for more information.

HP ProLiant DL380p Generation8 (Gen8) Quick space ( Page no 32)

https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04123238#

Maximum Internal Storage

Hot Plug SFF SAS 50.0TB 25 x 2TB (with optional SFF drive cage)

Hot Plug SFF SATA 50.0TB 25 x 2TB (with optional SFF drive cage)

Hot Plug LFF SAS 96.0TB 12 x 8TB (with optional LFF drive cage)

Hot Plug LFF SATA 96.0TB 12 x 8TB (with optional LFF drive cage)

Hot Plug SFF SAS SSD 48.0TB 25 x 1.92TB (with optional SFF drive cage)

Hot Plug SFF SATA SSD 96TB 25 x 3.84TB (with optional LFF drive cage)

Hot Plug LFF SAS SSD 19.2TB 12 x 1.6TB (with optional LFF drive cage)

Hot Plug LFF SATA SSD 46.08TB 12 x 3.84TB (with optional LFF drive cage)

HP ProLiant DL380p Gen8 Server - Option Parts

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03244006

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Regards,


I am a HPE Employee

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New Member

Re: My hp proliant 380p g8 not recognize my 10 tb sas drive

Or you could fit an alternative HBA / RAID adapter that doesn't suffer from the 8TB limit of the P420.

Most LSI cards seem to work fine in my experience - it's worth remembering, not being on the official support list doesn't mean it won't work - but YMMV and the card itself may have it's own limitations, check the specs!