ODBR & Adaptec 29160 Scsi Card Urgent Please

[rogerpatel]

Hi,

We have a ML350g4 with 1 logical drive via a Smart array 6402. The server also has a PCI scsi 29160 card which has a external HP 460 Ultrium device attached to it. We use Brightstore 11.5 with the relavent agents to backup the server.

I understand the server has a feature called ODBR, can you please let me know if i can use ODBR as our Tape unit is connected to the Adpated 29160 card.

I have tried to boot the server and press F8 but can seem to get any ODBR menus, i have already set the card as the first boot device.

Thanks

[Michael Richter]

Not sure if the Adaptec Card provides OBDR feature! please use the internal SCSI LSI U320 Controller or choose a HP brandet one

http://www.hp.com/products1/storage/compatibility/tapebackup/ISS/Detail/16-0023-0056.html

Compatible Controllers & Host Bus Adapters:

The HP ProLiant ML350 G4 has a suitable embedded SCSI channel for connecting the HP StorageWorks Ultrium 460 . If this channel is not available please use one of the following compatible HBAs:

374654-B21 - Single channel Ultra320 SCSI HBA G2

Compatibility Matrix ftp://ftp.hp.com/pub/tape/OBDR/Compatibility_Matrices.pdf

for further informations visit
http://www.hp.com/go/obdr


Cheers
Mike

[Michael Richter]

Perform the following steps to manually place an internal tape drive into OBDR mode:

1. Power down the server.
2. While holding down the eject button on the tape drive, apply power to the server.
3. Continue holding the eject button on the tape drive for approximately 5 to 8 seconds (See Note 1 below).
4. Verify server boots from the tape drive at the end of POST (See Note 2 below).

Perform the following steps to manually place an external tape drive into OBDR mode:

1. Power down the server and the tape drive.
2. Apply power to the server.
3. While holding down the eject button on the tape drive, apply power to the tape drive.
4. Continue holding down the eject button on the tape drive for approximately 5 to 8 seconds (See Note 1 below).
5. Verify that the server boots from the tape drive at the end of POST (See Note 2 below).

Note 1: For DAT drives, the two LEDs flash sequentially when a drive is successfully in OBDR mode. For Ultrium drives, the "Ready" LED follows a pattern of flashing twice followed by one pause when a drive is successfully in OBDR mode. For DAT Autoloaders, all three LEDS flash simultaneously when a drive is successfully in OBDR mode.

Note 2: If multiple SCSI HBAs are configured in the ProLiant server, the SCSI HBA with the attached tape drive must be first in the boot controller order in the server BIOS in order for OBDR to function properly. This is accomplished by performing the following steps:

1.
1.
Enter the F10 Setup Menu during POST and select the Boot tab.
2.
Move the SCSI HBA with the attached tape drive to first in the boot controller order.
3.
Save the changes and reboot the server.
4.
Perform the steps for manually placing a tape drive into OBDR mode.

[rogerpatel]

Sorry guys,

Can anyone confirm if the Adaptec Card will work or not ?

Thanks

[Michael Richter]

is this card HP labeld or not?

[rogerpatel]

The card was bought from HP as a HP Option.

on the main chip is a sticekr that says the following :
ASC-29160LP
HP CPB FH

On the card itself its stamped Adaptec scsi card 29160LP

On the Back of the card is a HP sticker

HP P/N # 0960-2148
3892L001

I cant find this card on the HP web site.

[Michael Richter]

Roger,

seems that this card is an older HP Netserver Card .. i don't think this card supports OBDR feature ... please try the manually OBDR Workaround (like describe in the post above) .. if it doesn't work use the embedded controller or the optional one

cheers
Mike

[rogerpatel]

Hi Mike,

Thanks for this.

I've tried the manula way and just cant get it to boot using the ODBR feature. I've decided to scrap it and start searching for a new controller.

In the meantim the server has a Smart Array 6402, it it possible for me to connect a tape drive this and try. In the past i have never used a Raid Ctrl for tape drives as i always thought it was not a good idea ?

Thanks

[Michael Richter]

Cheapest Way is to buy 'ProLiant ML3xx Internal to External SCSI Cable Option Kit (HD68)' 159547-B22

this is suitable to work with OBDR as the Compatibility MAtrix shows in the postings above!

And yes, its not recommended or supportet to run the drive on a plugged SA Controller, if u decide to buy a new one, by the option which is listed above.

Think you've all needed Informations.

Have a nice Day!
Bye
Mike

[rogerpatel]

Ok, need some more help here.

I have remvoed the Adaptec card and external HP Ultrium and installed a HP Ultrium 460 internal drive onto port A of the on board lsi scsi adaptor.

Booted server and set the Scsi adaptor as 1st boot device.

Booted server into windows and carried out a full backup in CA Arcserve 11.5 sp2, workd fine.

Now i would like to boot off the tape unit, i tried by pressing f8 and the boot secion then selected 1 for "obdr" and then selcting 0 for the scsi attached drive, and then nothing happens.

Can anyone please help here?

[Michael Richter]

hello,

i know there is an issue with older Bios Firmware!


CUSTOMER ADVISORY

Document ID: EL041215_CW02
Version: 1
One Button Disaster Recovery (OBDR) Feature On HP Tape Drives May Not Function Properly On ProLiant G4-Series Servers

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EL041215_CW02


hope this will fix your issue

Cheers
Mike

[rogerpatel]

Hi Mike,

Thanks again.

My server's running the latest bios, and the tape unit has the latest firmware.

Can you please explain to me exactly how i am to create a OBDR Backup.

I can boot the server and at the LSI Scsi screen i press F8, the first option is
"1 Tape based OBDR"

It then checks and says " A Compatible drive has been found"

It then says "insert a wite proteced tape is inserted into the tape device"

From here i cant get any further.




I can select this and it asks me to insert a

[Michael Richter]

did u try the manually way (as describe in my thrid posting ) to use OBDR?

May xou've no OBDR Compatible Backup!?

[rogerpatel]

Tried manually, same thing.

I'm actually on the Phone to CA right now to confirm my backup.

Will report back soon

Cheers Mike

[rogerpatel]

Mike,

Here this.

I just spoke to CA, i needed to confirm a few things.

First,
Q:Can you please confirm Brightstor 11.5 is fully compaitible with OBDR?
A: Yes, 100 %

Q: Can you please let me know if the HP Storageworks 460 is comapible?
A: NO

Q:What drive are compatible then:
A: No Ultrium's, mainly DDS3/4 units.

Do you know of anyfree software thats compitable with ODBR/Ultriums & HP.

Thanks

[Michael Richter]

http://www.tapeware.com/

should provide fully OBDR Support and there should be a 30 day trial version


but in case ArcServe Brightstore supports OBDR with Ultrium Tapes

check Compatibility Matrix
ftp://ftp.hp.com/pub/tape/OBDR/Compatibility_Matrices.pdf


THe answer form Brighstore support confuse me ..

[rogerpatel]

Mike,

Here's the CA matrix, you will see none Select HP then you will see none of the Ultrium drives will work.

https://supportconnectw.ca.com/public/storage/infodocs/basb115win/basb115win_cdl.asp#base_tape

In a nut shell, CA are selling a producting stating its OBDR compatible, however to a HP Reseller like me it not as they dont support any of the Ultium unit.

Mike, When we bought our in house HP 460 we got a cd called Tapeware XE V7.0 SP4B, do you know if this would work with windows 2003.

Thanks

[Michael Richter · Accepted solution]

Its supported from HP, XE should be the OEM Version .. this means u should also get installtion support on the HP Hotline

just try it